Details
1-day course
CPD Credit: 6.5 hours; Competence/s: 1
Course Delivery Options
In-company Training: Click here for further information on in-company courses or email incompanycpd@engineersireland.ie for a customised quote.
Learning Outcomes
At the end of the programme, you will be able to:
- Define Human Error
- Identify how the Brain processes information.
- Describe the 4 Types of Human Error
- Describe the 12 subcategories of Human Error
- Understand the importance of designing a human-centred approach to process design.
- Complete a root cause analysis for Human Error
Programme Content
Introduction to Human Error Principles
- Overview of HEP strategy
- Understand the Benefits of HEP to Organisation
- Understand Human Error (definition and assumptions)
- Understand the traditional Human Error cycle
- Experience Human Error through a Simulation exercise
- Understand Fundamentals of how the Brain interprets information
- Understand the 4 categories of Human Error and subcategories
Problem Solving with Human Error Principles
- How to utilise these Error categories in Managing your Business
- Introduction to Root Cause Analysis Problem Solving
- Overview of the 8 steps to human error problem solving
- Introduction to direct, contributing and root cause analysis.
- Complete a Human Error Problem Solving Analysis
- Summary and Conclusion
Who Should Attend?
The training programme is suitable for those looking to improve their leadership capabilities, to maximise a positive outcome when engaging and interacting with people, including:
- All Managerial Roles
- People Leaders
- Project Managers
Please contact the CPD Training Team for further information on scheduled course dates and In-Company options.