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The water sector needs the help of engineers to develop plans and innovative solutions for the maintenance of one of our most essential commodities.

Today we hear of all the challenges facing the sector, from inefficient leaky infrastructure to an urgent focus on sustainability thanks to the rapidly changing climate.

Our guest has been a leader in this area for 25 years since founding his company in Loughrea, and has had success not just here in Ireland but across Europe and to the USA. He is Group Managing Director of Glanua, Karl Zimmerer.

THINGS WE SPOKE ABOUT

  • Working with water as a valuable resource and commodity
  • The history of Glanua and the group MD’s career path
  • Innovation to meet customer needs and regulatory standards
  • Balancing supply, sanitation and sustainability in improving treatment plants
  • Where to improve water knowledge as an interested engineer

 

GUEST DETAILS
Karl Zimmerer is Group Managing Director of Glanua. Karl has over 25 years experience in the design, construction and operation and maintenance of water and wastewater infrastructure throughout Ireland, with over 15 years in a Senior Management position. Karl’s professional qualifications include an Honours Degree in Structural Engineering and a Master Degree in Project Management.

Karl is a founding member of Glanagua LTD and has successfully developed the business into one of the leading companies in the water sector in Ireland, providing a full range of services throughout the industry.

https://ie.linkedin.com/in/karl-zimmerer-4b73a319

MORE INFORMATION

Looking for ways to explore or advance a career in the field of engineering? Visit Engineers Ireland to learn more about the many programs and resources on offer. https://www.engineersireland.ie/  

 

Engineers Journal AMPLIFIED is produced by DustPod.io for Engineers Ireland.

 

QUOTES

It is a very expensive resource that is absolutely essential to life. - Karl Zimmerer

 

It is something that requires a significant level of investment to ensure that that is provided at a certain standard and a lot of governments aren't allocating enough for that. - Karl Zimmerer

 

Innovation is something that we feel very, very passionate about, because innovation can be how you dig the hole, how you construct the tank, it can be about the technology, the pump system, the mortar that drives the pump, water efficiency, setpoint and understanding what the needs are for your customers. - Karl Zimmerer

 

There's absolutely no stupid questions. Don't come to me with questions, come to me with solutions, and just ask me to do I think the solutions are right - Karl Zimmerer

 

KEYWORDS

#water #Ireland #engineering #challenge #wastewater #treatmentplant #sustainability

TRANSCRIPTION

For your convenience, we include an automated AI transcription

Dusty Rhodes  00:00

Right now on AMPLIFIED, with such an abundance of water literally all around us. Why is the water sector still facing huge engineering problems?

Karl Zimmerer  00:09

You know, it is something that requires a significant level of investment to ensure that that is provided at a certain standards and a lot of governments aren't allocating enough for that.

Dusty Rhodes  00:22

Hi there, my name is Dusty Rhodes. Welcome to AMPLIFIED the Engineers Journal Podcast. Today we're looking at the key water sector of engineering, which faces all kinds of challenges from inefficient leaky infrastructure to an urgent focus on sustainability, thanks to the rapidly changing climate around us. Our guest has been a leader in this area for 25 years since founding his company in Loughrea, Galway, which has been a huge success not only just here in Ireland, but across Europe and the USA as well. It's a pleasure to welcome and hopefully learn from the group MD of Glenua, Karl Zimmerer, how're you doing, Karl?

Karl Zimmerer  00:56

Great to see. Thanks very much for having me.

Dusty Rhodes  01:01

So listen, tell me I'm sure you've heard of Michael Burry, the man who famously predicted the 2008 crash. He said, after that, he said, right, you know, what I'm going to invest in next is water. He said water will become the most valuable resource on the planet. Would you agree?

Karl Zimmerer  01:17

Absolutely. I think the changing regulations around the standards of particularly drinking water that we have to provide to the populations and society in general, is an ever changing challenge for us. I think the discharges of wastewater to the environment, whether it's to the sea to the receiving rivers and lakes, is an ongoing challenge and continually evolving. So we're lucky we have an abundance of both here in Ireland, but there are certainly other parts of the world where water recycling water reuse are absolutely going to be essential to meet the needs of future society and future generations.

Dusty Rhodes  02:00

Do you think water will ever become a commodity like gold is

Karl Zimmerer  02:06

it is a very expensive commodity, it is a very expensive resource that is absolutely essential to life. And we've had huge debates in Ireland, about that over the last 10 years to 20 years. It takes a lot of investment to maintain an assets that can adequately abstract water from whatever source, treat it to the correct standards, manage the networks, distribution to people's taps, collect their wastewater, convey that wastewater treatment plants, and safely discharged that to the environment where there is no adverse effects. That is a pretty significant cost of providing that essential, critical resource for life. But you know, a lot of other countries value that an awful lot more. We found it in Ireland directly out of central central Exchequer funds, the water utility model is there are loads of versions of it throughout the world. The UK is not very best placed to use as a reference at the moment. But certainly, you know, it is something that requires a significant level of investments to ensure that that is provided at a certain standard. And a lot of governments aren't allocating no farther than

Dusty Rhodes  03:26

pan. It's not exactly like it's something that we can live without this new but you've been working in this area for a long time and with the new as well. Tell me a little bit of that the quick history of the company.

Karl Zimmerer  03:36

Yeah, it's my work career. When I when I qualified in the mid 90s. Back in that time, there was another huge amount of work around I worked for six months for free. My first project was setting out the bottom half of the end 50 for land acquisition and routing and then progressed into civil engineering. My background is structural engineering. How did I get involved in water services? I built a lot of the structures and infrastructure around that in the 90s and noughties. In the early noughties. A lot of the water services projects that were procured were procured based on the specialist disciplines. So the civil engineering contractor was appointed first. The process and mica mechanical electrical instrumentation control contractor or consultant was was a separate appointment to go and deliver whether a water wastewater treatment plant or pipeline project in the late 90s and early noughties, the concept of design, build and operate and maintain came into Ireland driven very much by the significant infrastructure and asset deficit we had. The government realized that they had to bring in contractors who had the design, build and operate and maintain experience because we were bringing in huge new technologies and new systems and processes that were required across the country. So That model of design, build, operate and maintain was introduced. And there was very few contractors, engineering consultants and contractors who had the ability to be able to do the whole range of services around delivering of that design build. So, I was initially involved in an organization that targeted specifically the design, build, operate and maintain market to provide a one stop shop contracting entity, which are the engineering ability to take raw water abstraction through to treatment, storage, distribution, network management. And similarly, the wastewater collecting all the sewage conveying it to wastewater treatment plants, and then safely treating it and discharging it out. So it was driven very much by a need in the industry. And subsequently, when a creator Glen agua in 2007, it was to focus in on the engineering solutions around that whole water cycle. So from the roller abstraction, all the way out to the effluent. And there was a very big need for it at the time. And so we've gone from strength to strength, it's been rebranded in the last couple of years to glenella focused on that whole industrial and municipal water sector.

Dusty Rhodes  06:17

When you look back on everything that you've achieved to date, and you've plenty more to go, which particular projects that you were involved in, kind of stand out in your mind.

Karl Zimmerer  06:29

I look back over my career, and there's been significant project milestones that ultimately led to it, whether it be the rural water sector and the DB or bundles, which those water treatment plants dosti had significant challenges in the country and for Ireland inky as well, where there was a huge range of raw water sources that require process engineering, to be adapted to cater for those specific requirements. The rural water sector is a phenomenal part of the country where these this groups gain sector provide huge portions of the country we treated water historically, but subsequently as as we progressed into Klonoa, since 2007, again, is is identifying some of those range of services that can really meet the needs of society. And we've undertaken quite a lot of of bundled regional water treatment plants or number of water treatments within one contract for whole counties where we would operate the acids and the challenges around that and dealing with with the local authority, but from the process engineering, the hydraulic and mechanical, electrical instrumentation, control and automation, that experience which in Ireland, we've a unique set of challenges. We've a lot of groundwater with our surface water. We've karst limestone regions, which on the west coast of Ireland, where a lot of that surface water infiltrates into pristine groundwater, which makes the water very difficult to treat, because it varies quite substantially. Okay, that led to as the business grew, we expanded into the UK, but we had a very unique project that all of their competency said led us to a position where we had a had a requirement to upgrade to very large Watership plans in the northwest of London, where they had pristine backhoe for sources that had very little treatment requirement. But a tunnel boring machine to construct the high speed rail line from London to Birmingham was going to tunnel right through the center of this aquifer and create quite high risk to the safety of the trees of the RO water source. But based on our experience of the west of Ireland, Charis limestone and understanding the the range of impacts that can happen to groundwater sources arising out of a pollutants, which would be the bentonite slurry associated with tunnel boring machines, but also also surface water infiltration allowed our engineering team come up with the absolute fit for purpose solution to provide an upgrade to those treatment plans to ensure that there will save water provided for the customers that water company and what was the solution? It was a mixture of membrane technology which is very advanced treatment to provide a barrier to quite elevated levels of particularly turbidity and other solids that that could arise out of it. It was a no no on this is not something that has been frequently experience. So having a pristine water of course with a big construction activity going through it. So there was a huge amount of hydrogeological and geotechnical evaluation to understand what those impacts would be to engineer the exact solution. It had to be delivered in an extremely tight timescale because the tunnel boring machine was coming at a particular date. So in engineering that solution, which was very much based in offsite, assembling solutions, designed for manufacture or assembly, that whole digital construction piece was the only way to operate these plants within the timescale and extremely tight footprints. So that was the probably headline project that a lot of our experience over the years don't see lead. Having that perfect capacity.

Dusty Rhodes  10:21

You strike me as a man who relishes a challenge, and then coming up with a unique solution for it. And I also know as well, from looking at your website, that you have an innovation center in Navin, what exactly is it that you innovate there,

Karl Zimmerer  10:36

there's a understanding the needs of your customers, and to ensure that you stay ahead of the regulatory drivers that are requiring an awful lot of the water cheap metal grids can involve having cutting edge technology solutions that will deal with the sort of pee fast is a very topical thing that you hear from the states that's now coming into the Ireland in the UK, which is the sometimes characterize these forever chemicals. So understanding the range of treatment capabilities to be able to deal with those type of pollutants and in in your treatment plants is something that we're looking at quite actively, but innovation can be the cutting edge technologies that we're looking at, but also simply for doing things more efficiently. And, you know, the membrane technology I refer to when that and that project is often more regularly used in wastewater treatment, but can equally be applied in drinking water treatment, which was the first time that it had been done in that type of scenario. So innovation is something that we feel very, very passionate about, because innovation can be how you dig the hole, how you construct the tank, it can be both the technology, the pump system, the motor that drives the pump, water efficiency, setpoint and understanding what the needs are for your customers. One thing that's quite topical to see at the moment around the whole sustainability side is is we have prepared, we've upgraded a wastewater treatment plant for a small town and southwest of the country. And we have a full compliant, very, very efficient wastewater treatment plant. And we have presented its exact replica of that same Wastewater Treatment Plant achieving the net zero outcomes. Now, the challenge for us as an engineering solutions provider, but also our client is that plant will cost x and it will deliver it that net zero carbon solution will cost x multiply by three. So we have this constant challenge around that innovation piece as well as understanding where we're going as an industry. Do we want the net zero carbon today? Because if we do it's going to cost an awful awful lot more than what the current regulatory drivers require for that particular acid breakdown. So

Dusty Rhodes  13:02

how do you strike that balance then between call Stan and thinking of the future and making that investment now,

Karl Zimmerer  13:09

we've we've engaged quite a lot with the water utilities in the water companies in the UK, again, that's that's very topical at the moment are on their their funding challenges and half wash a green at certain rates, they can charge the customers and whether that allows them formed adequately their investment is, is offset against a what the regulator wants them to achieve, but be they're all committed to achieving net zero goals as is shared in Ireland and doing some phenomenal pieces of engineering. But that costs a huge amount to do all of the water companies inish Garin is probably doing probably some of the best work of what we're experiencing right now are need to invest to get their assets to a particular standard. And that's their core investment deliverable at this moment in time to achieve safe drinking water, good wastewater treatment to ensure that there's no pollutants and develop those assets to be to cater for economic growth and housing, which is very topical in the country here. offset against Well, we would like to have zero energy output over the Tortex evaluation over 10 to 1520 years, is a real difficult balancing act. And it's finding that range of technologies and it may come out to the shopping list where some of the customers and clients will say we we'd like some of that, but we can't afford to do that right now. So it's identifying the right solutions and technologies for the right location. Whether it's a very, very large wastewater treatment plant for 3 million population equivalent in London, or it's a small 500 P village in southwest of Cary. It's it's a very difficult, challenging balancing act for those customers and the regulatory regulators. You mentioned

Dusty Rhodes  15:01

that we're doing quite well in Ireland in relation to water. What Why do you think we are managing so well here?

Karl Zimmerer  15:08

What haven't been involved with here since the 90s. And having upgraded water treatment plants, particularly on in water treatments that were on boil water notices for a long number of years, you know, there was huge negative publicity, you know, particularly at the creation of Arab water knowledge carrying around some of those legacy issues. You don't hear that much anymore. The work that they've done in removing a lot of those risks has been phenomenal. They've done national disinfection programs to ensure that all of the water producing assets have sufficient disinfection to ensure that the water is safe to drink as it goes out into distribution. There's always going to be challenges, there's always going to be unique circumstances around ageing assets that require interventions to ensure that the water is kept safe and clean. But when you look at where they started from, which was suffering from 20 to 30 to 40 years of underinvestment, that money came from the central essential Exchequer funding. So there was housing that was held, there was schools, were all competing for that central pot of money and coming off to an election dusty, nobody caught a ribbon or a mantle. It was a very good phrase I heard recently. So in the context of of what, what they have achieved and what they've done, have there leaks Absolutely. But they've reduced leaks substantially within areas. And they're dealing with Victoria, your pipelines, which is the exact same as they've done and spent billions in London and Birmingham and Manchester, replacing and we're still in catch up mode, but they've done some really good work, which is often missed, because it's the bad news stories we report on quite a lot more than than an awful lot. The good news stories.

Dusty Rhodes  16:56

Well, it's good to hear somebody speaking positively about it. Where do you think we are at balancing a supply of water along with sanitation, and then of course, keeping sustainability in mind? Well, we're

Karl Zimmerer  17:07

currently working on two of the largest working on upgrades on two of the largest water treatment plants in the Dublin region. On behalf of ich Garin and really doing some really great upgrade works. When you are at the coalface of working on a day to day appears basis with the people who manage the water supply into Dublin, you are in awe of the work they do. It is in such a fine balance of the waters of available water supply from predominantly the Liffey into Dublin compared to the demand that goes out. And all you need is one, one or two shock events, which could be a drought where everybody leaves their garden hoses on and the demand goes through the roof. So balancing, finding, at a macro level, the right solutions, like bringing water from Shannon, it's they have no Ireland and have no choice, we have absolutely no choice we will run out of water, as growth continues in the Dublin region. If they do not continue to invest. Yes, they can continue investing and avoiding leaks. But that is absolutely essential. So in terms of that supply and demand issue, particularly within the Dublin region, it's absolutely essential, it's on a knife edge. And there's some phenomenal work going on to ensure that it's continued. But we will see more holes, pipe bands and things like that into the future, which is commonplace in Paris of London and the UK. And if

Dusty Rhodes  18:33

things are tight, then, you know, kind of integrating sustainability principles must be hugely important to your projects. How do you do that? Well,

Karl Zimmerer  18:42

it's ensuring that we have, you know, one of the projects that we're doing quite a lot now, both in the UK and a number of projects in Ireland is just capturing things like the carbon footprint of the specific assets, whether it's a product or material or anything like that. And it's mapping out is that the most efficient overall carbon footprint solution, but the headline sustainability things is making existing assets last longer and deliver more efficiently. So a challenge for the industry and the sector here and particularly around the water treatment plant and Asset Delivery portfolios is to understand we'd like we'd all like shiny new yes infrastructure, whether it is ensuring that the existing assets there can be upgraded such that they provide sufficient capacity and that that is your biggest bang for your buck in terms of your overall sustainability approach is that whole reuse within the wastewater side obviously the bio resource sector is absolutely massive and and using that there are some other new technologies around hydrogen generation and using the effluent from wastewater treatment plants. So there's a lot of cutting edge work going on. Then with various organizations, though to it to look at that. So it's, it can come down to the smallest pump on the infrastructure to the biggest overall asset. And we've just commissioned a very large watershed event for a significant town or city in in Ireland now, and it is a very, very good project and reference project. To demonstrate where we've upgraded the existing app, we built new streams to increase the overall capacity and performance of that plant, while upgrading the existing infrastructure to ensure that the overall completed project can achieve the necessary outcomes as well as increased capacity and growth. So the whole sustainability and ensuring that our sustainability strategy is aligned with what our customers need is absolutely essential. But it encompasses absolutely everything, the whole life cycle cycle of a project.

Dusty Rhodes  20:57

Can I just ask on behalf of engineers who are listening at the moment? I mean, you You are Mr. Water? Because for the sake of argument, all right, you're right there, you're in it this this is your thing, all right, for engineers who kind of outside of that a little bit, but where water is going to be part of what they need to be thinking about? How should they be changing their thinking, when it comes to water as part of a construction or an infrastructure project?

Karl Zimmerer  21:23

Well, there's two elements to the question there is engineers, if nothing else, demonstrate to prospective employers that they have the ability to learn. So certainly, when you come out of college or university, as I was, as a structural engineer, I know leading a water company, so there's not a direct link, is you need to be very, very flexible in understanding the range of disciplines. So if we take any particular project, within the project lifecycle, you've process engineering, if science scientists use mechanical engineers, electrical instrument to engineers, if ice engineers, if civil engineers have structural engineers, we've engineers, we don't care what your discipline is, but you must be able to understand the overall thing. No, obviously, there's certain specialties in that and specializes in that. But in terms of ensuring how it's embedded within that infrastructure and engineering, across towns and cities and infrastructure projects, it's ensuring that we can use the water and collect the water as efficiently as possible, obviously goes, those are all things that should be no leaks, and things like that. But it just a whole reuse side of things. We do a lot of work for an industrial clients and the farmer with a huge track record and the meat and dairy sector, which are absolute colossal industries in Ireland. And a lot of those companies are now putting in for water reuse solutions in place because the water demand is absolutely colossal, we've we looked at the biggest water users are some of the biggest water users in the UK, of which strangely enough, as you sit down and look at these things, the Ottoman automobile sector in terms of washing vehicles and factories, and that whole industry is absolutely colossal. So they're desperately looking at means of of treating their effluence. But reusing it within the main process for engineering their their cars and cleaning the cars or whatever else that they use it specifically for, but it applies to every sector and every every industry.

Dusty Rhodes  23:30

So if you have that all of a sudden, you know, water is a big part of a project that you have to handle and you need to learn more. Where do you go and learn these things? What's What's your own thing? When you when you're given a challenge? You go and you know, I'm not the world expert. Now, obviously, you don't tell people you're not the world experts? The answer is always yes. And then you go off and you go, Oh, crikey. What do you do to go and make these things happen?

Karl Zimmerer  23:56

But I think it's, you know, whether it's a company or an individual, it's learning, it's it's basically understanding where the industry is going, where where the sector is going, understanding what the, you know, one of the things I mentioned earlier on is P FOSS forever chemicals, you know, so that's very cutting edge there. Now every regulator in the US, it's not yet regulated in the UK and Ireland. It's understanding. So the process engineering solutions around that are not proven yet. So it's very cutting edge technologies. So we collectively as an organization, as a collective individuals have to understand, examine, innovate around what type of engineering solutions that are around that. So it's it's going back to college in certain circumstances. And I don't mean that exactly what it is just opening up the most new technological papers understanding what it means and learning from it.

Dusty Rhodes  24:56

That's exactly what I was trying to find out. Where do you You learn from so it's a it is the latest in technological papers and industry publications, I'm sure you must do a bit of Googling and see what they're doing around the world to talk to colleagues and all those different sorts. It's

Karl Zimmerer  25:11

we we within the organization, here, we have a very active Lunch and Learn process with all our, our graduate program, we believe is probably one of the most robust in the industry in the sector. And as part of that, you know, we will have every very, very regularly some of these companies or regulators are our experts, some of which are in house and are on advisory boards for British water and advising on the water companies in the UK around emerging pollutants and emerging pharmaceuticals in some of these wastewaters. So we do that through lunch and learns we. And obviously there's there's project experience as well as part of the overall graduate program.

Dusty Rhodes  25:52

Can I wrap up by asking you about that, because you're very proactive in encouraging people to move up the ladder in the career and that Lunch and Learn is just one of the things that you do on the graduate program that you have, generally within the company and the various projects that you have around the world when you're looking for people. And when you're looking for people who want to move up the ladder? What impresses you, and then you go, he's gone up the ladder?

Karl Zimmerer  26:16

Yeah, well, there's absolutely no stupid questions, does the answer to we make it very, very clear to our graduates as we expand one of the ethos, and I probably learned from people who I worked with in the 90s and noughties, and it often comes back to don't come to me with questions, come to me with solutions, and check if those solutions don't come to your problems, come to me with solutions. And just asked me Do I think the solutions are right that those two things. Fundamentally, it gets that young engineer, whether graduate or advanced in years, it gets them fundamentally problem solving. So they have to come up with a solution, they have to come with an idea. The idea might be lunacy, and might be stupid. But that's the learning, it's better to come with an idea upfront, so that it embeds that problem solving nature, within within their, their career development, and they're taught. And second of all, it allows me an awful lot more time to be just advising them on what their solution is rather than having to solve the problem for them. But it's it's a very, very important trait. And those those young career minded people who who want to progress you will find do that far more often. And, you know, some of our absolute best developing people within the industry or, or within our business are people that might have the traditional disciplines or the top of the class results, it is that practical approach, whether it can be very design oriented, orientated, academic and or otherwise. But that practical minded problem solving, ability to be able to bring real and viable solutions to the challenges that we encounter every single day, across every day. And some of the challenges we're dealing with now, within our organization are you know, once in a lifetime engineering problems and in replacing a massive pump station, Victorian era Pump Station in London without damaging that building, which is a listed building. It's it's colossal challenges that we encountered every day, but it's that attitude of this is, this is what's in front of me, I need to go and deliver it because problems this is how I think is going to solve these problems. And two, three years into it, that engineer that this whatever qualification they have, they are phenomenally advanced and positive for our organization bad

Dusty Rhodes  28:48

So don't be shy, speak up and offer solutions that exactly what gets the attention and gets you up the ladder. And I have to say Carl, a lot of the projects that you are working on with Glenua sound absolutely fascinating. If you want to find out more about them, or about Karl or any of the topics that we spoke about today, you'll find notes and link details in the description area of this podcast, but for now, Karl Zimmerer, Group MD of Glenua, thank you very much for joining us. Thank you. If you enjoyed our podcast today, do share with a friend in the business just tell them to search for Engineers Ireland in their podcast player. The podcast is produced by dustpod.io for Engineers Ireland. For advanced episodes, more information on engineering across Ireland or career development opportunities there are libraries of information on the website at engineersireland.ie. Until next time from myself, Dusty Rhodes. Thank you so much for listening.

Water for the Future: Karl Zimmerer, Glanua

Engineers are naturally creative, from problem solving to designing and planning. But when you combine that with visual creativity, it leads to unique and beautiful things.

Today we meet an Irish engineer who is using his engineering skills and artistic flair to design some of the most impressive structures across the world, including a very well known New York tourist attraction.

Our expert guest has worked in over 20 countries across the globe and is passionate about the architectural response to the climate crisis. He is Principal and Founder of VOLUTA, Eoin Casserly.

 

THINGS WE SPOKE ABOUT

  • Engineering as a passport to the world
  • Working through design limitations with efficiency
  • Complex design with user experience in mind
  • The architectural response to the climate crisis
  • Chartered Engineer of the Year award and its benefits

 

GUEST DETAILS

Eoin Casserly is principal and founder of VOLUTA, a specialist structural engineering consultancy operating internationally, based in Sligo. Previously, he held structural engineering positions in Paris, New York, and Stuttgart. He has designed advanced structures such as gridshells, cable nets, facades, stadia, and artworks in more than 20 countries, working through six languages.

Project highlights include the highest outdoor observation deck in the Western Hemisphere, the world’s first cable net with curved glass, the largest-spanning glazed roof in South America, and gridshells for the largest botanic garden in the world. His current research combines pre-industrial materials with innovative construction and analysis techniques.

Casserly won the Engineers Ireland Chartered Engineer of the Year Award in 2023.

 

MORE INFORMATION

Looking for ways to explore or advance a career in the field of engineering? Visit Engineers Ireland to learn more about the many programs and resources on offer. https://www.engineersireland.ie/  

Engineers Journal AMPLIFIED is produced by DustPod.io for Engineers Ireland.

 

QUOTES

We're really guided by the beauty and efficiency of nature, because if you imagine a seashell, or a snail, it doesn't want to spend undue energy making what they have to live in, they want to do in the most beautiful, most efficient, and the least energy intensive form they can, which ends up being really beautiful. - Eoin Casserly

There's a great quote, that architecture is dancing in chains.  There are limitations, but you can always work around these. Limitations can create a box for something new. And that's part of the beauty of it all. - Eoin Casserly

Around 30% of global waste is produced by the construction industry. It's a massively wasteful industry. A big focus of VOLUTA is this shift to a more sustainable method of building. - Eoin Casserly

 

KEYWORDS

#glass #engineering #design #climatecrisis #structuralengineering #architecture #charteredengineer

 

TRANSCRIPTION

For your convenience, we include an automated AI transcription

 

Dusty Rhodes 00:00

Right now on AMPLIFIED we're about to find out how engineering meets art in structural design.

 

Eoin Casserly 00:05

To make the problem even more complex, the world is urbanizing at a huge rate, and the amount of building compared to a city the size of New York will have to be built every month until around 2060. So it's an enormous challenge.

 

Dusty Rhodes 00:20

Hi there, my name is Dusty Rhodes and welcome to AMPLIFIED, the Engineers Journal podcast. As we know, engineers are naturally creative from problem solving to designing and planning. But when you combine that with visual creativity, it leads to unique and beautiful things. Today, we're chatting with an Irish engineer who is using his engineering skills and artistic flair to design some of the most impressive structures across the world. We'll find out how he blends his love for engineering and art, with a passion for responding to the climate crisis, and what he's learned from working in 20 countries across the globe. I'm delighted to welcome the founder of VOLUTA, Eoin Casserly, Eoin how are you?

 

Eoin Casserly 00:59

Great, thanks. Thanks for having me.

 

Dusty Rhodes 01:00

So listen, tell me what what got you into this wonderful, crazy business we call engineering?

 

Eoin Casserly 01:07

Well, I suppose I didn't really have a very clear idea of what I wanted to do. But engineering seemed to have this combination of technical skills, I suppose I saw a lot of my strengths and in maths and physics and and these very technical subjects, but also, other other areas, you know, languages are to design. And I think the handy thing is that you get to combine all of these with engineering. So I study structural engineering with architecture in UCD. But probably it wasn't until I moved into my first job in Paris that I really started to think of it as a something I wanted to do. I was working for a company called tests in Paris. And it was a bit more glamorous than what I would have expected for an engineering job. So the company at the time was designing the finessing. Graviton, this enormous museum on the west of Paris. And because of this, it was a new company, it was only about a year established. And they were working in a Louis Vuitton office. So I was a 22 year old guy from San Diego, going to work every day in a Louis Vuitton office with these incredibly cultured, multilingual people, who also just happen to be as well really competent and brilliant at their jobs. So it really opened my eyes to what was out there. And I think, drove my career then.

 

Dusty Rhodes 02:46

And they say one of the things about engineering is that once you have that it's a passport to the world. And you've opened up by saying you worked at Louis Vuitton, in Paris, what a great start, you've worked elsewhere in the world. Tell me give give us give us a sample.

 

Eoin Casserly 03:04

So I, after I finished my master's, I moved to New York, and eventually started working for a company called stretch begonnen, which is a German company, with offices and a few countries around the world. From there, I was mostly mostly working on us projects and a lot on a new development at the time called Hudson Yards, which was a $25 billion real estate development, basically making a new neighborhood within New York. And from there, worked a little bit on on stuff outside the US, because I had the experience in parasites, advice on some some projects there as well. My visa ends in the States. And then I decided to move to the headquarters of that company slash burger man in Stuttgart, in Germany. At that stage, I was working as I suppose the technical lead for for glass projects, so anything with a bit of glass and as I was giving technical inputs, and they're one of the leading companies in the world for architecture class. So I was advising on projects for say, the Chinese office, the Paris office, are doing a few projects in Brazil, the US a few in Canada. So all over the world, really. And then from there, I ended up leaving that company during COVID to set up my own company. Initially, I was I started off in I was living at the time in Palermo, or nearby Palermo in Sicily, where my wife's family are from, and from there had the idea to eventually move back to Ireland and set up my own company work on projects across the world, from their from my company here in Slagle I've worked on projects in Oman, the Netherlands, a few in the US, Belgium, Austria, Germany. And hopefully some soon and it's common. And you

 

Dusty Rhodes 05:13

said that you met your wife in Italy, the name of your company voluto is strikes me as being an Italian word, is it? And what does it mean?

 

Eoin Casserly 05:21

Well, I actually met my wife in New York, but her family's from from Sicily. So we all run during COVID. So it's a it's the name of a seashell, it was actually probably the toughest thing about starting a company was finding a good name. So fluid is the name of a seashell. And it's also the name of a type of facade detail. So those two things, I think, combined, give us a sense of what the company does. So we're really guided by the beauty and efficiency of nature, because if you imagine a seashell, snail or, or whatever, doesn't want to spend onto energy, making this water what they have to live in, they want to do in the most beautiful, I suppose efficient, and least energy intensive form they can they can make, which ends up being really beautiful. And so taking inspiration as well from from Moscow performing as a big, big part of the company.

 

Dusty Rhodes 06:19

And do you feel like kind of that little creature? Because you're just one? No, but what I mean, seriously, you're one human being, and you're designing these huge big projects, which are, you know, 1000 times bigger than you are? And you're keeping in mind the functionality of it, but also how it looks on the practicality of it. Have you ever had a design dream in your head? That was like structurally or logistically too big?

 

Eoin Casserly 06:51

Just on the first part, I don't think I can ever say I don't think anyone can really ever say that they're the soul. No,

 

Dusty Rhodes 06:58

of course, no, I don't I don't I'm not putting it all down to you. You're involved in it? I know. Yes. Yeah.

 

Eoin Casserly 07:05

It's something that I thought before I started working in all of this, that it was something that's portrayed or lost as one, you know, it's creative genius, alone, in engineering, which isn't ever the case at all, that it's always a team of people, there's always a huge amount of compromise. This, really a lot of the time, you're just a facilitator, that for, for other people's visions, or for a combined vision. Plus, there's limiting factors in terms of, you know, the reality of of materials, and what can be achieved with them. Plus, I think there's a, there's a great quote, This architecture is dancing in chains. So they have these limitations, that these chains, but that you can still dance, when you're held down by them. And that's, that's from God, Mark, I think. But I think that there are limitations. But you can always work around these, you know, this limitations can create a box for something new. And that's part of the beauty of it all, I think.

 

Dusty Rhodes 08:12

Do you think that when you have limitations when you try to achieve something, or to design something, that because of those very limitations, you come up with something brilliant?

 

Eoin Casserly 08:22

Exactly. I think that's the beauty of it all, that if you're designing without these limitations, then you're purely, you know, you might as well be a video game designer, that this is not based in reality, we have all of these realities are these, these limitations in what's actually constructible, the you really have to be, you can't be sitting in an ivory tower, just saying, get this done. This is I believe this is possible without basically doing it yourself, you have to first understand how someone can build it. I think that's a huge part of overall, which a lot of unfortunately, a lot of engineers they think are, are a little bit divorced from the construction side of things. And architects to this, you really have to understand that side of, of what can be built to understand the sequence of AI can be built, even for natural limitations of of who you're working with. That I think all of these combines. These limitations are actually what create, create the best projects.

 

Dusty Rhodes 09:26

Do you have any particular project where he is kind of started off going, Oh, my God, this is never gonna happen. And then you made the U turn it around or something.

 

Eoin Casserly 09:35

There were a few projects where we were doing things that had never been done before. So, you know, we're world firsts. And there's always an idea that if you're going to hire or are using something that hasn't been used before, this from first principles, you can figure this thing out. But there's always a shaky moment of Where you will question yourself and wonder, you know, how, how do we test this? How do we ensure that everything is safe, but that's the process, I suppose that you have to believe it is.

 

Dusty Rhodes 10:17

One of the projects that I've seen that you were involved in, I think, is one that everybody listening to the podcast will know. And that is back in your time in New York City. And I don't know if it's part of the project where you're literally developing the new neighborhood over the railway, but the edge in New York as a huge tourist attraction, where literally, I don't know what floor it is, but it looks like the 250/7 floor as you walk up to this massive balcony thing. And it looks like you're hanging over the edge of the building, how, what was your involvement in that project.

 

Eoin Casserly 10:48

So I was the project manager and lead engineer for the work on the secondary structure and facades, glass floor, the glass perimeter, basically everything apart from the primary structure, what directly attaches to the building. So I also didn't, there's a, there's a staircase in it, leading up to, to a second store that I also didn't want didn't have any involvement in. But basically, everything else I was, had my my hand in, I actually haven't been to a census is finished. So it's, I suppose it was one of the really unique parts of that was this, it's in a yard, these, if you think about when I was going back to thinking about how this can be constructed. So there was only basically, I think it was one night allowed for closing off the roads in New York, to transport this thing. So there has to be a huge amount of pre assembly. So there were modules are called modules, basically, individual pieces connected together, done in a factory, which would then be assembled on us. If you can imagine it almost like Lego on site. So craned up around 400 meters high, and then a fit to within three millimeters of tolerance of each other. So the three millimeters of tolerance of each other needed to be exact, because of I've actually cleaning it to allowing the facade maintenance teams to calm down the rails. And if those, if those rails were even slightly Miss connected to each other, by three millimeters or more, then they might get stuck. So this involves a huge amount of analysis on the individual modules to ensure this, there was enough adjustability, to connect them in the air at 400 meters with the battery with no scaffolding underneath, which is another big part of it. So then there was also apart from the modules, which is the, I suppose the structural part and the sad part. There's also the glass. So there's a three major tall cantilever bridge, glass barrier around the edge, and the highest outer glass floor in the world. So for this, these were, I suppose a little bit different to the more heavy structural, structural steel parts of the modules, there were more fine, lightweight, architectural designs. And we really had to find a balance between transparency and the structural stability of the glass. Because this is where you might look as glass in your window. But it's not holding up anything. The glass and these is preventing is holding itself up. And also holding up a full group of people standing on a jumping on it, whatever and needs to maintain its capacity for for many, many years. So you could go very thick with the glass. So have many, many layers. But you lose a bit of the transparency, you lose the whole idea of what you're you're putting it there for the first place. So find your balance there with some some fairly complex finite element analysis and through testing as well, to figure out exactly the minimum that we can use that will still be safe. Still be structurally sound.

 

Dusty Rhodes 14:33

That sounds amazing. I mean, it's such an iconic thing being the edge in New York. Was that your biggest challenge today or have you dealt with something even bigger?

 

Eoin Casserly 14:43

Yeah. Lots of lots of big projects like that. One that comes to mind is our first project with voluto which is over which was we're finished with a no or man Botanic Garden. So this is the biggest project in the history of of Oman, making the biggest botanic garden in the world. I was the technical consultant for the grid shells in this. So the idea behind this Botanic Garden is to showcase the diversity of plants in Oman, which actually has lots of different climates. And so there's in the north of the country, in the mountains, there's a northern climate, like juniper trees, things like this. And then in the south, they have what's called the Hareesh season, which is monsoon season, that actually brings a lot of green, very unexpectedly in the south of Oman. And this huge biodiversity, they wanted to showcase this partially for tourism, and also just to show what, what amazing biodiversity on and has. So in these two grid shells, these two quite freeform looking steel and glass structures, the ideas to house and the northern biome, the plants of the northern regions, and in the southern biome, the plants of the southern region. So this was, and still is just an amazing project. The scale is, is outstanding, the x axis and beyond photos from site A few weeks ago, which really these these things look big on a computer. But once they're actually built, it's at another level entirely. A

 

Dusty Rhodes 16:33

lot of the projects that you're talking about are in public spaces, and therefore the public is the experience of the people who's going to experience these spaces important to you, while you're doing the design are

 

Eoin Casserly 16:46

hugely I mean, to everyone in the design process, I think it's best the goal. I mean, there can be lots of little things that you you obsess over, that maybe people might not notice. But it's it's always the end goal is is the end user. And

 

Dusty Rhodes 17:02

with engineering, when you're coming to having to do a design for a particular purpose, and you've got so many challenges to overcome, when you figure them all out, is then also adding the fact that the public must think this is amazing. Does that add to it? Or does it make it a more interesting project? Oh,

 

Eoin Casserly 17:20

definitely makes it more interesting. I mean, it's it's always really interesting to see how people engage with structures and with with the architecture, because it can be completely different sometimes to what you expect her to what everyone in the design team is imagining. And I think that's, that's the beauty that, you know, you, you can spend years on, on something. But someone else can just come and have a completely fresh perspective on it. After a few minutes,

 

Dusty Rhodes 17:54

and as well as thinking about that a factor of that the yield, the public has to be wowed by this design, you like working with glass as well? In what ways does that make these structural process more difficult?

 

Eoin Casserly 18:07

Well, for one thing, glass has very different tolerances to the more standard building materials. So you're often looking at tolerances of a millimeter for glass, where you know, for steel, you might be looking at a 10 it's a very fine piece of design work that you have to have to really understand how how things will be installed, how they will be maintained, which is critical, obviously, you don't want if you design this, this brilliant piece of of glass, that it just gets dirty after a few weeks and then remains dirty forever. But you have to understand the process of of how everything's done. The fabrication process, installation process, obviously the the first principles of the engineering, and it's quite a new while it's maybe not that new, it's maybe you know, probably 40 years, where people are working with structural glass or glass to actually hold up itself or, or other parts of a building. So it's quite a niche, niche area, with research sometimes coming out. So this may change your perspective on it. What do you mean by that? What is it because it's not as well studied as other materials. The research on it can can be, I suppose, maybe a bit more groundbreaking breaking down, for example, with steel where a lot of it has already been figured out. So for example, there isn't or it's coming out soon the Euro code for glass, a design manual for glass, which of course with lots of other materials is already present for a long time. So there's debate it's very different in every country as well, there'll be huge differences in standards of, of what can be used for glass structures, say from Brazil to the US or to, to Germany, a big part of that is having to rely on your knowledge of first principles of the chemistry, the manufacturing of the material, to know what will work, what's safe, or what isn't. So take little pieces of these courts from all around the world, to add to your knowledge,

 

Dusty Rhodes 20:32

it's fascinating to hear these things that you're passionate about with the design of the materials and the glass and everything and how you're able to just bring it into your work. You're also passionate about the architecture response to the climate crisis. Can you tell me a little bit how you weave sustainability into your work?

 

Eoin Casserly 20:52

Yeah, well, I think it's the big challenge for the construction industry in general. So something this that isn't talked about a huge amount, especially not in, I suppose mainstream in papers, for example, you don't see this, the buildings and construction in general accounts for normally around 40% of, of the world's global greenhouse gas emissions. The law was the things about, you know, to reduce flying, which is a great idea. But no one ever talks about using less concrete and mainstream discussions of the climate crisis. But we are in addition to about 40%, of of global greenhouse gas emissions around 30% of of global waste, is produced by the construction industry. It's a massively wasteful industry. And it's, it's a, it's a big focus of luta. This, this shift to a more sustainable method of building those just to make the problem even more complex, the world is urbanizing at a huge rate, and a city the size of New York, basically, if you take the whole world combined, the amount of building compared to a city the size of New York will have rebuilt every month until around 2060. So it's an enormous challenge. You know, some people rightly see this a big part of that, that challenge to face this or the solution face the challenge is a shift to biomaterials, bio based materials, such as timber, bamboo stone, because concrete steel, they're very carbon intensive. And so this is something we're focusing on with Volusia shift to to biomaterials. Also, a big part of what we do is we work with complex geometry structures. So often structures that are curved in two directions. So if you imagine, say a ball, this is curved in two directions, if you imagine an arch, this is only curved in one. But the two directions don't necessarily have to be the same one. So if you imagine a saddle, one curve is in one way, the other curves in the opposite way. So this is one of the the big, kind of untapped potentials of how we can how engineers going to approach the climate crisis is the power of geometry. And a great voice in this regard is Philip block, Professor Philippe block in at Hans Ulrich, he's really pioneered what's called the war against bending. So elements that are in bending, so for example, like beams and slabs, it's quite an inefficient method of construction or method of, of internal stress, where if things are intention, so being pulled apart, or compression being pushed together, it's much more material efficient. And so, a lot of the of what we design in terms of grid shells, cable nets, these are tension or compression structures, which use a lot less material in comparison to to these bending structures. So, if you look around yourself, you will only see buildings at right angles. Now, this means that everything is in bending more or less or most things are in bending, and this is a really inefficient way to use material. So, this is a big part of what we do in with volute is is harnessing the power of geometry to and using biomaterials to really minimize this carbon footprint.

 

Dusty Rhodes 24:54

Let me change subject for a few minutes on because you hold the title of Chartered Engineer of the Year with Engineers, Ireland and congratulations on that. Can I ask you? How does it help you to be a chartered engineer specifically?

 

Eoin Casserly 25:10

Well, it's great because I can work in Ireland. So all projects in Ireland have to have a chartered engineer. And this allows me I've worked on projects in over 20 countries, but never in Ireland, never where I'm from. So being a chartered engineer allows me to, to work in Ireland and hopefully bring some of what I've learned abroad and some of the expertise of gains to Ireland's as well.

 

Dusty Rhodes 25:40

Well, needless to say, there's more information about going from engineer to chartered engineer on the website at engineers ireland.ie. Can I wrap up today on by asking you, I mean, you're obviously hugely experienced person. And with all of that global knowledge that you have, from your experience, what would you like to see change in the world of engineering?

 

Eoin Casserly 26:04

So I suppose, like I'd mentioned, a shift to biomaterials. So cement production alone, just one part of of concrete is a percent of global greenhouse gas and gas emissions every year. We're running out of materials, from the way we construct a crazy thing that that happens is this the UAE, which is I think 99% Desert, actually import sand from Australia, for concrete,

 

Dusty Rhodes 26:34

you're kidding me that somebody is selling sand to the Arabs, literally.

 

Eoin Casserly 26:41

So it's sands from rivers is actually much more useful, as accurate, or sorry for use in countries because of the friction coefficient. But we're going to run out of materials like this are very fast, unless we started using renewable sources, and using less. So using bamboo, which is a really fast growing material has huge, huge potential, especially in the developing world, because it can be grown almost, in almost every climate, a shift away from, from the very carbon intensive materials like like concrete and steel, I would hope this, there'll be a shift to more circularity in construction. So reusing materials, most of the time, something is, is demolished. And basically, it just becomes a waste. It's something new is built from virgin materials in its place, which is, is a incredibly wasteful process. So I would hope there'd be a lot more circularity. And then something this, I also lecture in university, and it's you. And I don't lecture in engineering actually lecture in architecture. And the reason I chose to do this was because I think there needs to be much greater integration between architecture and structural engineering for one thing, because right now, especially in Ireland is quite a vertical process where an architect might design something structural engineer has to make that work. Where I think there's a lot more to be gained from a collaboration and creative tension at the start of a project. It's really where the structural engineer can contribute the most can make a huge saving in terms, especially in terms of, of carbon. I think this creative tension creates something much better than the sum of those parts in the end.

 

Dusty Rhodes 28:54

And it's like you said earlier, where you have limitations, you have to come up with solutions around that. And actually, often you will end up getting something even better because of those limitations. So exactly. Listen, if you would like to find out more about Eoin Casserly and some of the topics that we spoke about today, you'll find notes, and link details in the description area of the podcast. But for now, Eoin Casserly, founder of VOLUTA, thank you very much for joining us.

 

Eoin Casserly 29:21

Thanks very much Dusty.

 

Dusty Rhodes 29:23

If you enjoyed our podcast today, please do share with a friend in the business just tell them to search for Engineers Ireland in their podcast player. The podcast is produced by dustpod.io for Engineers Ireland for advanced episodes, more information on engineering across Ireland, or career development opportunities. There are libraries of information on the website at engineersireland.ie to check it out. Until next time from myself Dusty Rhodes. Thank you for listening

 

When Art & Engineering Collide | Eoin Casserly, Principal and Founder of VOLUTA

Engineers are on the frontline of influencing our future and play a key role in the race against climate change.

As we embrace the digital transition, one Irish company is leading the way in decarbonisation. Today we hear how the firm has achieved rapid success in just three years of business, how they develop passionate and innovative teams and the incredible creative opportunities available to Irish engineers across Europe.

Our expert guest believes in the power of combining engineering and business and is passionate about Ireland’s ability to be world leaders in this space. He is Founder and Managing Director of Skanstec, Declan Wynne.

THINGS WE SPOKE ABOUT

  • Filling the market gap for decarbonisation innovation
  • Transitioning from fossil fuels to clean energy in Ireland’s grid
  • The challenges causing a race against time for engineers
  • How Ireland can be a world leader in energy and digital
  • CPD and opportunities for Irish engineers across Europe
  • The role of data centres in decarbonisation

 

GUEST DETAILS

As Founder and Managing Director, Declan Wynne leads the Skanstec Executive Management Team and sits on the company’s board. Declan has a strong Engineering background with dynamic business acumen and a human approach. Declan has over 20 years’ experience in the Engineering sector and has a passion for Engineering and sustainability.

The transition to a climate neutral society, coupled with the convergence of Digital Energy and Connectivity, inspired Declan’s vision for Skanstec to be a leading specialist Engineering company in the Energy and Telecommunication Sector with a focus on Decarbonisation and the Digital Transition.

Declan holds a Degree in Engineering and a Master’s in Business Administration (MBA), including Level 9 Post Grads in Project Management and Coaching.

www.skanstec.com

 

MORE INFORMATION

Looking for ways to explore or advance a career in the field of engineering? Visit Engineers Ireland to learn more about the many programs and resources on offer. https://www.engineersireland.ie/  

 

Engineers Journal AMPLIFIED is produced by DustPod.io for Engineers Ireland.

 

QUOTES

I've always had a passion for engineering and particularly a passion for business, and I think both work very much hand in hand, particularly in an Irish context. I think Irish engineers are quite good at being innovative and have a way about doing business that seems to be quite successful in many parts of the globe. - Declan Wynne

 

Engineering becomes more and more important in terms of what we're trying to achieve at a national level and at a global level in terms of decarbonisation, and the digital transition that we're experiencing. - Declan Wynne

 

The world is changing, and we've got to act, we've got to adapt. - Declan Wynne

 

Irish engineering businesses are dominating across Europe. It's a huge opportunity for engineers. - Declan Wynne

 

The data centres are absolutely fundamental to decarbonisation. We can't decarbonize without data centers. Ireland's challenge at present is power. It's not data centers in my own view, and that's something that we're proud to be involved in. - Declan Wynne

 

KEYWORDS

#engineering #decarbonisation #opportunity #datacentres #business #sustainability

 

TRANSCRIPTION

For your convenience, we include an automated AI transcription

Dusty Rhodes  00:00

Right now on AMPLIFIED, we're about to find out how decarbonisation and the digital transition go hand in hand.

 

Declan Wynne  00:06

The data centres are absolutely fundamental to decarbonisation. We can't decarbonize without data centers. Ireland's challenge at present is power. It's not data centers in my own view, and that's something that we're proud to be involved in.

 

Dusty Rhodes  00:24

Hi there, my name is Dusty Rhodes and you're welcome to AMPLIFIED, the Engineers Journal podcast. Engineers are on the frontline of influencing our future. And one Irish company is making waves in two key areas of modern engineering, decarbonisation and the digital transition. We're about to meet an engineer who is leading the way in creating Ireland's future scaling it for international success and ensuring decarbonisation is at the forefront of it all. We find out how his firm has achieved rapid success in just three years of business, how they developed passionate and innovative teams, and the incredible creative opportunities that are available right now for Irish engineers. It's a pleasure to welcome the managing director of Skanstec Declan Wynne, how are you? I'm good, Dusty. Thanks for having me on. Listen, tell me, how did you get into the engineering game?

 

Declan Wynne  01:13

I've always had a passion for engineering and particularly a passion for business. And I think both work very much hand in hand, particularly in an Irish context. I think Irish engineers are quite quite good at being innovative, particularly connections and have a way about doing business that seems to be quite successful in many parts of the globe.

 

Dusty Rhodes  01:38

And your company is quite young, in that you've set up in the middle of the pandemic, not the cleverest ideas, some would say was what was kind of your thinking behind it the ethos of the company, and why did you set up during the pandemic? Yeah,

 

Declan Wynne  01:53

look, the company was founded in 2021. It wasn't a lightbulb moment or anything like that it was to serve a gap in the market. Engineering is becoming really, really important. It's always played a huge role in terms of Irish society and globally, for that matter, however, in recent years has become more and more important in terms of what we're trying to achieve at a national level and at a global level in terms of decarbonisation, and the digital transition that we're experiencing, so the business was formed without concept in mind. And, yeah, it's been an exciting journey over the past three years.

 

Dusty Rhodes  02:29

What would you say was the biggest challenge of setting up a brand new enterprise during the pandemic?

 

Declan Wynne  02:34

There are many, many challenges associated to it. But I think that's the the genesis of engineers were problem solvers. And I think the art of shoot particularly in terms of the, the Irish engineer, and people is very much around, you know, overcoming problems, solving problems, having a can do a can do attitude. And we didn't really dwell too much on the pandemic. In that sense, it was more about the future. It's an ambitious group of people, we've got a passion for what we do and what a what a clear focus on decarbonisation and tried to help combat climate change in the first instance. And also trying to capitalize and utilize what's happening from a digital transition point of view, is really the foundations of our, our business. So, you know, shortage in terms of power, is a real challenge, and probably in the last number of years has become, you know, very much a topical subject in terms of its its cost, etc. And, look, the time is right for us. And 2021 was it was it was a good time for us to embark on this journey.

 

Dusty Rhodes  03:38

You said that you found a gap in the market. And my understanding is that you kind of create connections between new power sources that we have and the existing power grid, which has been around for ages. How would you describe that gap in the market?

 

Declan Wynne  03:55

Yeah, essentially, we're a single source solution to our end clients. So we design an engineer key infrastructure, in terms of power and grids, we look at it with two aspects, we look at demand customers, so customers that have a power demand that need to bring power from the grid to the point of use, we design engineer that solution to take that power to their to their facility, and in the opposite direction where you've got a power generator. So you've got the likes of solar farms, wind farms, people that are out there, you know, development and generating power, we take power from the point of generation onto the grid. And our business around the energy is very much geared towards both of those avenues, along with the actual grid itself. So the utility side of off the grid network.

 

Dusty Rhodes  04:48

There are a lot of new energy sources that are becoming available. Wind power is kind of one that we would expect solar power is actually quite effective in our lives, which I was very surprised and there are others as hydro electricity Then stuff like that which are being used more and more from your point of view, because you're connecting these new power sources to the grid, what what are these new power sources and what's particularly good about them for you?

 

Declan Wynne  05:12

I think the first key point to what's good about them is that we're facing a major challenge in terms of climate change, we're trying to, you know, combat climate change and creating, you know, a sustainable society for future generations. That's everyone's challenge. As engineers working within that space, obviously, what we want to try and do is take as much fossil fuels off the system and replace it with clean forms of energy. And in order to do that, you've got to look at all options. Obviously, you know, wind is a big player in terms of energy in the Irish context, we have close to five gigawatt of power on the Irish network. But the wind doesn't always blow, as you know, and solar, obviously is becoming a key point hasn't got the same scale, as of yet, of course, but when we look at what we have, in terms of, you know, climate change, we look at what's coming in from Southern Europe in terms of our climate in that region. And in the opposite, we look at the likes of the Northern Europe where wind blows, through the winter months, Southern Europe gets quite quite a good temperature, and daylight throughout summer months, it's getting the mix of energy sources, right. And that's where I would see the the major opportunity for for Ireland as an as a nation in terms of meeting that transition. That's, that's necessary. So we've got to take these fossil fuels, as I mentioned, off the grid, and look at renewable sources. And in order to do that, we've got to look at all aspects of renewables. And we've got to look at how we actually engineer that. So you will hear a lot about, you know, policy planning, financial aspects in terms of how do we how do we decarbonize? How do we get to an end zero position, and they're all very, very valid points and key that they're, they're addressed. But engineering is also a big pillar in that we've got to engineer the solution, we've got to, we've got to do it in a timely manner. And it's driven by people and we are largely a business people, we innovate through our services, we're, you know, progressive in terms of what we do with our with our clients. And there's flexibility and in terms of our our service, and that's something we pride ourselves upon on I think if you look at the challenges that will face a not alone, Ireland, but what to put Europe and globally in the coming year. It's it's it's, it's a race in terms of time that we got to do this quickly, we got to do it to a standard that sustainable for the long term. A

 

Dusty Rhodes  07:47

race against time is quite a big statement. What do you what do you think the challenge is for us with that race?

 

Declan Wynne  07:54

Look, I think we can look to, you know, aspects outside of engineering at this point in time, when we look at, you know, the climate change, we look at global warming, we look at the temperature difference over a relatively short period of time, the world is changing, and we've got to we've got to act, we've got to adapt to that. So directly and indirectly, we're delighted to be involved in combating that. So I'm obviously from a from a business point of view, working in areas such as renewables, and engineering to solutions and designing and building out these renewable projects to actually bring them to life. So it's making it happen, I would describe it as, where we actually take the point of generation onto the grid, by by designing and building a grid network, and make making it real and, and, and ultimately replacing those fossil fuels. That's the first step. And then obviously, you know, indirectly I think sustainability is a word that, you know, is popping up everywhere, in terms of, you know, our debt, our day to day lives, but also in terms of our business, and we've got to pay attention to that. And from a sustainability point of view, there's a lot that we can all do in terms of sustainability. And it starts with engineering, we got to engineer the future, we've got to think about our design process, we've got to, you know, be mindful of it from from the, from the very beginning, in terms of the you know, the selection of materials, what we we spec in terms of the nature of a project and that's the key component to to obviously combat in this and and it is a race and I think there's no better nation or group of people in terms of Irish engineers to to take on that challenge and Irish engineering, businesses are dominating across Europe. It's a huge opportunity for for engineers. I've been involved in this space for quite a long time. And I don't think there's ever been as much opportunity it's it's exciting. There's there's challenges, but I think engineers are problem solvers. Irish engineers have a great can do attitude, as I mentioned, and I think that puts us in a great position to dominate the future.

 

Dusty Rhodes  09:59

On the subject fields Sustainability, what do you think is stopping us as an island nation from being completely self sustaining with natural power sources?

 

Declan Wynne  10:08

I think the things that are stopping us from achieving that, first is is time it takes time to make that change, we got to be realistic in terms of the time it takes. But we're, we're on course, to do that. I think policy is a planning are two key pillars in this and we've got to make sure that our policies right and our plan is right to enable it, there's a lot of work to happen in terms of facilitating us we've a huge resource in Ireland in terms of renewable potential, probably the greatest in the world in terms of where we're situated situated. With potentially you don't seven times the area, the land area in terms of offshore wind potential, there's seven gigawatts of power plant in terms of offshore wind, five of it that's planned by 2030, I think that will be an exceptional challenge for us. And I think what stuck on that is the the points I mentioned in terms of planning, particularly policy and infrastructure, that's theory that we specialize in in terms of the the electrical infrastructure to enable those particular projects. But there are other types of infrastructure that are required in terms of, you know, ports, access to getting such large scale equipment to, to its place, and I think we got it, we got to look to those things. And they're the barriers, people, of course, can't be underestimated, there's a huge need for engineering resource. And we've got to look at how we can address that and attract people into the market. And I think there's no better time than now to get involved in engineering. And I think there's so many different avenues to get involved in engineering, which, which is more important. So you've, you know, you've your conventional, you know, academic route where people will study a degree in university from, you know, be civil, mechanical, electrical, etc. But there's, there's new avenues emerging. And, and that's really exciting for our industry in the form of more skilled people getting involved from from a trade side from an apprenticeship perspective. And we need to be, we need to be embracing that. And we need to be promoting the opportunities and engineering, which I think is a times underestimated, and in terms of our business and our growth. You know, we have great people involved, but we have people involved from all types of engineering. And there's people that are from an engineering background that really enjoy things within the business that may not be described as your conventional engineering on a day to day basis, there's problems to be solved. And there's logistics, there's challenges, there's coming up with solutions, and coming up with those solutions within a timely manner is part of the excitement. So back to the point in relation to what's preventing us it's it's those key people, so it's it's our human resources, and it's getting our ducks in line from it from an enablement perspective.

 

Dusty Rhodes  13:02

Interested in you as a people is kind of one of the one of the key resources that we need in engineering in order to solve these problems, because it's something that not a lot of people say, but it's so true. Can I ask you about fossil fuels, and we've power plants, and they've been around for decades, and our grid has been around for decades as well. We're getting rid of the fossil fuel power plants, because they're kind of old technology, we just can't keep them. What about the grid? Does that need upgrading?

 

Declan Wynne  13:30

Absolutely. Look, you could say our whole industry that we work in is close to 100 years old at this point in time, obviously, our necrose shows the landmark piece of infrastructure in Ireland in terms of power, and ignited a whole sector. And I think it's a key piece of history. And it's been a real success story in terms of the rollout of the the 110 KV network from that back in 1927. Were close to 100 years, and there's huge advancements, since then we've close to, you know, 60 utility scale power plants in Ireland, we're got capacity of 7.5 gigawatts of power. It's a huge leap forward. But we have so much more to do. There's a lot of money going into the grid on the network. But as I mentioned in the outset, it's that transition our energy system is is changing. So the the network was designed on the basis of what we had at a given time. And it's very, very clear now that we need to move towards a completely different source of energy and that sources is renewables. And it's renewables from both, you know, onshore wind, offshore wind, solar and many others that will will come down the line and to enable that we've got to we've got to flex our system and we've got to adopt us to meet those needs and the needs for you know, renewables connecting the large scale office or wind farms from the west coast of Ireland or the south or the East Coast is is much different and requires a different grid network. And we have to build in the smarts to our network as well. And that's where connectivity is a key point to this. So we looked at heat and transport and we look at, you know, not alone, the utility companies or the developers, that's generating like, as society, you know, people in their own private domestic homes and you know, their commercial facilities are putting solar panels on the roof. They're looking at microgeneration they're looking at smart grids. This is all part of the the network and we've we've got to gear up and we've got to be prepared for that. And we're on the right road, I think. I think we've got the key stakeholders in our industry onboard that is doing some some great work, but it's a race to time we've got to accelerate and we got to do a quick

 

Dusty Rhodes  15:55

a huge driver for your company has gotten stuck is decarbonisation, that how important is engineering in the context of decarbonisation?

 

Declan Wynne  16:04

It's hugely important because we need to, if we look at sustainability, and we look at, you know, ESG, we talk about how do we save the planet like, this is, this is a global, a global challenge. It's about future generations. And when we look at how we're going to actually do it, we need to engineer those solutions. And not alone, do we need to engineer them for, you know, today and tomorrow, but we need to engineer them for the future in terms of sustainability. And that's often by making the right choices. It might not be the cheapest, it might not be the fastest. It's about actually what sustainable what's, what's the right foundation blocks to put in place for the for the future. So when we look at, you know, connectivity, we look at Super grades we look at trying to build a network that will serve us into the future. decarbonisation is a is key to that. And that can only be achieved through through real good solid engineering. And and I think Ireland is hugely positioned to be a leader not it's been a leader in many areas of engineering, it's got reputation globally, for its engineering ability. And particularly in in our particular sector at present. As I mentioned, Irish engineering companies are dominating across Europe in terms of specialist engineering services. And, you know, construction, as a sector is is a huge piece of the economy. It's one of our fastest and largest growing sectors. And it's a it's a big player to the wider economy. And we got to make the right choices in terms of what we what we design and introducing to the system in Florida for the future. You

 

Dusty Rhodes  17:44

say that Ireland could be a leader or is a leader in the world of energy and digital. Have you any, like examples of projects that show this particularly with the decarbonisation?

 

Declan Wynne  17:55

Yeah, there's numerous scenarios where we can look to that if we look at some of the largest infrastructure projects in this sector, across Europe, there's multiple Irish businesses involved. And each of those schemes is very few projects across Europe where Irish engineering companies don't pop up and appear and they're appearing there because they're their leaders. And we got we got to take note of that. And I would encourage, you know, people that are thinking about getting into engineering to to stand back and look at the opportunities in engineering, both in terms to profession, but also in terms of the career experience, opportunity to travel engineering is a is a global passport, I would describe it as it's, it's an opportunity to go to many places. And when we talk about large scale renewable projects, when we speak about data center connections, data center market is huge across Europe, and Irish engineering companies are dominant in that space. So we're well recognized. And I think we're well welcomed is probably a key point as well, right from the AF, there's a there's a can do attitude. It's a case of we can get this done. And I think that's what engineer needs at this point in time it needs it needs people that can grab hold of problems can innovate, the pace is fast, we see the likes of you know, AI coming down the tracks, power demands are increase. And we all want to be super connected, not just at our, you know, our office location or home or home office location. As soon as we step out into the car, we had down the street, we want to be connected at all times. And that's infrastructure and and that's that's engineering and I think Irish engineering staff have flown the flag really, really well, today's and I think we've positioned ourselves to be a major player for the future. Let

 

Dusty Rhodes  19:46

me ask you about engineers because we're talking about travel and working abroad. Firstly, kind of like a lot of people go to Australia, you're talking about a lot of people working in Europe, in your own experience. Where do you You see, or hear engineers going around the world? Where do they go?

 

Declan Wynne  20:05

Yeah, look, I think we're at a difficult time particularly for for young people and graduates on the back of, you know, pandemic and maybe we're opportunities weren't as plentiful to, to travel for various reasons. On people now we're looking to explore, what I would say is that there are other opportunities to explore it in Europe and closer to home. So we see a lot of people go into Australia, we see a lot of people going to Canada, and places such as that, but often we don't stop and think what's on our doorstep. There's some of the leading engineering companies in Ireland that are dominated, as I said, across Europe. And that's a huge engineering opportunity. So if you want to travel and see the the Nordics, you want to see Southern Europe, you want to see mainland Europe while progressing your career and being at the forefront of prestigious engineering projects. That opportunity exists. And because of technological advancements, you know, engineering, first principles remain, but the day to day activity is fast changing. And I think that's quite exciting. So you might get someone who may want to progress a career in in it or in a different, particular swimlane. But engineering is actually a solution, because there are so many options in engineering at the moment. And engineering companies have to embrace that and have to promote that.

 

Dusty Rhodes  21:27

Speaking of opportunities for engineers, can I ask you about scan Tech, I mean, it's an engineers, Ireland CPD accredited employer, it sounds like you really invest in your people. How important is that continuous development for you?

 

Declan Wynne  21:42

It's hugely important. Dustin, I think, you know, any, any company that underestimates that will face challenges into the future, because as much as we have all the technological advancements, we still have to deliver through human connection, we have to develop people. And the engineers, Ireland is CPD framework is a super platform to develop people. It's universal, it's not restricted to to Ireland or, you know, you can apply it to anywhere you operate. And it gives an opportunity for people to see a pathway in terms their career, and it gives the the employer the opportunity to identify the gaps to work on the developmental areas that are needed in order to advance people in both their careers, but also in terms of their skill set. And to be able to match that with the needs. That's that's facing facing companies. And I think for for the engineers themselves in terms of CPD, I think entering a business where you, you have that mindset in place, is hugely, hugely important, because it's a clear pathway to progression, there's something visible, and there's something that can work towards. And I think that's important. We all need development in what we do. And at the pace, the industry has gone out at present, it's never been as important. And

 

Dusty Rhodes  23:08

there's a huge amount of information but I always say there's libraries of information that literally is on the on the engineers Ireland website, take a look at that. But Declan talking to talk and walk the walk are two different things. So you speak very eloquently about continuous development. Can I ask you how you have embraced continuous learning in your own career?

 

Declan Wynne  23:27

Yeah, look, it's it's something that we tried to put a lot of focus on in the business and in order to, to lead that you've got to put a focus on your own development. And I think every day is a is a learning day, you don't often need a very formal structured course to develop. So there's coaching and mentoring that takes place in terms of the workplace. So I think the leadership side is is usually usually important. I've always had a passion for for engineering, but equally for business. And I think to survive in business you've got to be prepared for, for change. And to be ready for change, you've got to develop and you've got to continually develop and that's something that I've always put an emphasis on. So I've got I've got an engineering background, I have an MBA from DCU and a few poor scribes that I focus on continue to try and get involved in in programs to progress and advance in terms of my own personal development and performance but equally to be able to, to share that experience and and champion it from from the company level. Yeah,

 

Dusty Rhodes  24:31

also last year, you were an EY Arland Entrepreneur of the Year finalist. Is that kind of a good learning experience? Or is it kind of more ego kind of thing?

 

Declan Wynne  24:44

Definitely not the latter. It's It's hugely it's hugely progressive in terms of learning. My experience on the white program has been super first and foremost a I could not be involved in something like that. If it wasn't for our team that's gonna stick. It's our people in The business that presents the opportunity in terms of where the business is to get that recognition, I am at the helm of it. But we wouldn't be there if we didn't have a strong team behind us. In terms that earn in throughout, its massive we learned so much from from one another. I think network and connection are two key things in terms of success within Irish engineers, we've seemed to have an a natural pedigree for, for making connection. And we do that seamlessly in Ireland and even abroad. And I think, you know, companies overseas recognize that when when, when the see the Irish go Monday, they kind of feel that these guys will get it done that, you know, how and when and where it are other questions. But there's there's a belief factor. And I think from the away experience in terms of meeting like minded people, particularly from, you know, an entrepreneurship perspective, it's usually positive on and on a major learning in terms of my own career. Now,

 

Dusty Rhodes  25:58

listen, I haven't asked you too much about your own company scan stick, and you've been saying that you work kind of a lot around Europe, are you able to give us kind of an idea of the kind of projects that you're involved in? Yeah,

 

Declan Wynne  26:10

look, we're, as you mentioned, we're a relatively young company. At present, we employ close to 150 people, we have three regional European office locations, Ireland and Lisbon, in Portugal for our Iberian inserta marketplace. And we've regional office up in Denmark for the Nordics. We're currently delivering life projects across seven different European locations. And that's for a mix of clients, mainly multinationals, and utility type clients focusing on largely renewables and and data centers. Telecommunications is also a key component to to our business. And we're delighted to be working for some global brands in terms of telecommunications and delivering those across Europe also, which is really, really important.

 

Dusty Rhodes  27:02

And CZ mentioned data centers. Let me finish by asking about data centers, because what has been so you talk to you, but sometimes it can be a bit of a dirty word. And data centers here in Ireland are hogging nearly 20% of the entire electricity supply. And that's, that's going to grow. Do you think this is a good thing or a bad thing? How do you see it?

 

Declan Wynne  27:20

Data centers are absolutely fundamental to decarbonisation. And I think it's a, it's an education piece. We can't decarbonize without data centers. What is Ireland's challenge at present is is power. It's not data centers in, in my own view, clearly, there are huge, you know, energy draws from data centers, that's a given. However, in terms of what data centers do, it's really, really important that we have data centers, and we need more and more data centers, Europe is absolutely growing rapidly in terms of the data center market. And that's essential for decarbonisation, achieving a net zero position. I think in terms of the Irish context, it's probably getting greater focus, because there's a pressure on power. And particularly over the last number of years, there's been a huge emphasis on the cost of power, and not set everyone under their back pocket is, as we all know, and ultimately, that's the race for time. But I spoke about earlier in terms that we've got to replace fossil fuels, we've got to bring on a cleaner form of energy onto our system, a cleaner source of energy, and we've got to adjust and transition our energy system to enable that to happen. And that's something that we're proud to be involved in. And I think it's something that has to be the focus. And if we look at, you know, solving the problem, I think it's there, we need to look at not my data centers. And

 

Dusty Rhodes  28:49

it's fair to say then that the number one thing that we need to get those problems sorted as engineers.

 

Declan Wynne  28:55

Absolutely. And you know, we look, we look at engineering, we look at, you know, remote work, and we look at connectivity, data centers are central to all of those areas, in terms of people, it's people that design and build them. And if we look at, you know, the need for engineers, now more than ever, engineers aren't needed. If we look at people that might go into, you know, policy change to to make an impact in terms of the future. That's something that's important to them. If you're thinking about engineering, you can also look at engineering in the context how it can play a part in terms of changing our future our future for for generations to come. And that's where I'd say the major opportunity lies presently in both home and abroad.

 

Dusty Rhodes  29:42

Well, listen, if anything we've been chatting about on the podcast today is kind of sparking your imagination, or you're kind of looking for more opportunities and you want to find out more about Declan Wynne and Skanstec or some of the topics that we spoke about in general, you'll find notes and link details in the description area of this podcast, but for now, Declan Wynne managing director of Skanstec, Thank you very much for joining us.

 

30:02

Thanks dusty. Thanks for having us on

 

Dusty Rhodes  30:09

If you enjoyed our podcast today, do share it with a friend in the business. Just tell them to search for Engineers Ireland in their podcast player. The podcast is produced by dustpod.io for Engineers Ireland for advanced episodes, more information on engineering across the country or career development opportunities, which we mentioned, there are libraries of information on our website at engineersireland.ie. Until next time from myself, Dusty Rhodes, thank you for listening.

Decarbonisation Challenge | Declan Wynne, MD of Skanstec

Irish engineers are incredibly creative thinkers and innovators, but it's a big leap going from innovator to entrepreneur, and taking an idea you might have to market.

Today we hear from a prominent engineer with a fascinating career history, which took her from aeronautical engineering into the biomedical space. We'll be finding out how she looks at problems, overcomes obstacles, where she sees innovation and opportunity, and getting some great advice for any engineers who are thinking of launching their own business.

Our guest is CEO of Altratech and the Assistant Director of the Stokes Research Institute at University of Limerick, Dr. Tara Dalton.

THINGS WE SPOKE ABOUT

  • Transitioning through different disciplines of engineering
  • The benefits of working within interdisciplinary teams
  • Learning to ‘skate where the puck is’
  • Being aware of trends and spotting gaps in the market
  • Striving for progress over perfection and asking for help

 

GUEST DETAILS
Dr Tara Dalton, CEO of Altratech and Assistant Director of the Stokes Research Institute in the Department of Mechanical and Aeronautical Engineering at the University of Limerick.

Dr Dalton is a fellow of the Irish Academy of Engineers. She is one of the founders of Stokes Bio – a spin-out company that was sold to Life Technologies that developed high throughput microfluidic instruments for PCR. Her research interest is in the development of microfluidic devices for biological assays. She has graduated 20 PhD Students, published over 100 refereed papers and has over 50 granted patent and patent applications.

https://altratech.com/

https://ul.ie/research/dr-tara-dalton

 

MORE INFORMATION

Looking for ways to explore or advance a career in the field of engineering? Visit Engineers Ireland to learn more about the many programs and resources on offer. https://www.engineersireland.ie/  

 

Engineers Journal AMPLIFIED is produced by DustPod.io for Engineers Ireland.

 

QUOTES

In my mind, in engineering, you don't want to be at the cutting edge of absolute new science. You want to be just behind it, so you can help people with that science. - Tara Dalton

 

When you work with interdisciplinary team, and I work with medics, physicists, chemists or even with other entrepreneurs, it's just amazing, because I find that everybody wants to help you be better. Nobody, at least in my experience, gatekeeps their knowledge. - Tara Dalton

 

Skate where the puck is, right. It didn't matter that I had this great product, but to get venture capital funding, that was never going to happen, because it wasn't in that ecosystem at the time. So that was one really big learning lesson. - Tara Dalton

 

Ask for help. Everybody, ask for help. Go talk to people, go talk to Enterprise Ireland, go talk to lawyers, go talk to VCs. Don't go saying I want, want, want, just say, What should I do? How could you help me? You'd be surprised how many people will give you their time. - Tara Dalton

 

TRANSCRIPTION

For your convenience, we include an automated AI transcription

Dusty Rhodes  00:00

Right now on AMPLIFIED, we're about to find out how seemingly impossible things are eminently possible.

 

Tara Dalton  00:07

He never let perfection hinder progress. And so I just say, Okay, let's just make progress. I have to be consciously aware of thinking, Oh, God, we signed a contract to do something like what have we done? Knowing full well, that's going to be a really a hard ask.

 

Dusty Rhodes  00:26

Hello, my name is Dusty Rhodes and you're welcome to AMPLIFIED, the Engineers Journal podcast. I think we can agree that Irish engineers are incredibly creative thinkers and innovators. But it's a big leap going from innovator to entrepreneur, and taking an idea you might have to market. In this episode, we'll be hearing from a prominent engineer with a fascinating career history, which took her from aeronautical engineering into the biomedical space, we'll be finding out how she looks at problems, overcomes obstacles, where she sees innovation and opportunity, and getting some great advice for any engineers who are thinking of launching their own business. It's a pleasure to welcome the CEO of Altratech and the Assistant Director of the Stokes Research Institute at UL. Dr. Tara Dalton. Tara, how are you?

 

Tara Dalton  01:14

Hi, how are you? Hi, I'm good. Thank you so much.

 

Dusty Rhodes  01:18

Listen, welcome onto the podcast. I always start off by asking people what what made you want to be an engineer? How did you get into this game at all?

 

Tara Dalton  01:28

Um, actually, I think to be to be quite truthful, I think it was, it was my father. I had all sorts of different plans. And I, you know, I, I remember not really wanting to do honors maths at school. And my father sort of saying, you know, it opens up such a lot for you. So, you know, he like he worked at the University of Limerick. And he felt that that engineering was a really good combination of creativity and of maths, you know, because I always did like the sciences. I was interested in physics and chemistry, and biology. So I think, in some senses, there was serendipitous things, I suppose it was my dad really kind of pushed me to taking that on.

 

Dusty Rhodes  02:05

So when you went through school and university, you got into engineering then proper, and you started with aeronautical engineering. Tell me a bit more about that. So actually,

 

Tara Dalton  02:13

actually, I started with mechanical and then they launched aeronautical engineering when I was in third year. So at that time, it wasn't a discipline in itself, it was something you could specialize in, in third year, I think I was just so completely fascinated, because I think it goes against every instinct in our body that we can put that thing up in the sky. Every instinct and every single time I think about something that can't be done, I look at and say they they have an engine there that is going at, you know, 15,000 RPM, that's that's huge, up at 36,000 feet. Come on, like, Of course we can do it. So I think it for me, it's just, I think it's just fascinating and in almost a romantic way. And I still love it, you know, I changed because in some senses, there's a lot more I think innovation in biomedical engineering. You know, the aeronautical engineering is quite a regulated piece. So, you know, for me, it didn't allow that creativity and that innovation, so I changed biomedical engineering, but aeronautical engineering still has a huge, you know, soft spot, I said, I didn't know they're applying them, I'm gonna watch

 

Dusty Rhodes  03:23

this, there's a real passion there for you for aeronautical and flying, but you went from that then into biomedical why, why did you make the switch? Well,

 

Tara Dalton  03:33

he so I did, I did a postdoc in the University of Limerick. And at the time, again, you know, the government had this really amazing program, it was called the programs and advanced technology programs. And basically, what they encouraged you to do was as a postdoc, they encouraged you to work hugely with industry. And then they they supported that intervention. So they wanted to link university researchers with industry and we were fortunate, we had a great kind of Pac group. And we worked with Intel, we worked with you to Packard, we worked with, you know, Nokia at the time. And I just got this feed, I just, I loved it, you know, I love that idea that what you did had an impact, you know, even if it is in a in a large multinational or a small company, commensurate with that around the same time, the size foundation Arlindo setup, and at that time, they remit to fund two big things. So ICT at the time and bio, the and, you know, that was their decision. So I thought, okay, let's be real here. You know, if you want to go research, you want to, you know, you've you've to, you have to be like, you know, like Wayne Gretzky, you know, the great ice skater, he said, skate where the puck is going to be, you know, where the puck has been. He knows I mean, so, you know, you've got to look at the landscape and say, well, that's where the research money is going to be. If you think about at the time bio, the genome had just been sequenced. This was the biggest thing ever. There was a breakthrough for peace. See our reactions and everything. So when you looked at these like, okay, there's going to be so much scope for an engineer following breaking science, in my mind and engineering, you don't want to be at the cutting edge of absolute new science. But essentially, you just want to be just behind it. So you can help to, you know, help people with that science. So for me a deal, as I said, the genome has just been sequenced, I can see for the next 15 years, you know, there's going to be massive innovation in this space, which there was. So that's why I changed from Rob arrow mechanical to much more bio COVID. But it is really applying the same principles of any engineer just to a different class of problems. If you're

 

Dusty Rhodes  05:42

listening to you're talking about kind of biomedical, I mean, you're very passionate about it, but I kind of get the impression that you're more are you more passionate about the fact that you're doing something challenging, and something new, and something that's gonna help people rather than it being actually to do with aeronautical or biomedical?

 

Tara Dalton  06:00

Yeah, I think so as I said, the same principles are applied, you know, they think engineering principles are applied to everything. But I think in Biomedical Engineering, well, first of all, it's very interdisciplinary. So you get to learn from, you know, loads of people, and it's full of problems to be solved, which is great, you know, there's loads of things that we don't know, that we want to sell. And so for me, it's like, you know, it's like, it's like, a child in a sweet shop. It Oh, there's just so many interesting things to learn. And I love learning it, there's just so much. And the other thing is, when you work with interdisciplinary team, and I work with, you know, worked with medics, with physicists, or chemists with, you know, with entrepreneurs, with with finance people, it's just, it's just amazing, because I find that everybody wants to help you be better. Nobody, I, at least in my experience, kind of gatekeepers their knowledge. And I think in in, you know, when you're in that race, where you really want to try and solve a problem, I find that people don't take the knowledge because they want to find solutions. And so it's an extraordinary place to be. And also, I think, I'm not a person that some people I think, are really good. And you see people who kind of take a problem, and they dive into it. And deeper and deeper and deeper and deeper, I'm not that kind of person, I like to kind of spread out, you know what I mean? So look at, you know, applying this skill over here, over here from here, rather than doing kind of this classical, deep dive and understanding upon more. Absolutely, that's important as well, if that's just not me. So I think I think this type of problem solving, engineering suits me more than we'll say, a classic scientist, you know, where you're, you're really building on knowledge, and really getting a deep, deep understanding about that uncut of more. Okay, how do we solve a problem? So I think that's the difference between engineering Well, in my opinion, is difference between engineering and sort of deep science, if you like? Well,

 

Dusty Rhodes  08:00

I think that's what we do is, uh, you know, we look at problems and we go, Well, how can we fix this? Or how can we make it better? Now, a lot of people who will be working as engineers are within a company, and then they have all these thoughts and ideas. But sometimes, you know, things don't happen, because there's a boss upstairs, or the company doesn't want to go that way. You're different in that you kind of went, Well, I really want to do this. So I'm going to be an entrepreneur, and I'm going to start my own business, do you think that your engineering brain and the way that it works kind of helped you to stand on your own two feet and run your own business,

 

Tara Dalton  08:32

I think, on my experience, when I did the programs apart, so we ended up interacting with companies an awful lot. And I think that stood out to me. And also I just the idea that something that you created that somebody actually bought me, they paid money, I remember my my father in law saying to me that that money is a stored work, you know what I mean? And so, you know, this idea that somebody is going to pay for that. I thought, That's a brilliant idea. And I always wanted to do it, I always wanted to do it since I was like, since I was sort of 2627. And in a year, you know, whatever about a company in a university environment, you know, there's things are changing and have changed, but at that time, there is a lot of pressure put on publications, and this is what we do and the you know, it's to go and, and say, Okay, I'm going to I'm going to create a company. It's not necessary. Now, University of Limerick, I have to say we're brilliant. But you know, there are people who say, Okay, look at me, that isn't the job of an academic. But I think as an as an academic engineer, it is exactly my job, even if it's not to create enterprise to help enterprise and to work on on sort of, you know, engineering problems. So I always wanted to do that. And I think, you know, naivety is your friend in doing this, it really is because, you know, in some senses Ultratech is my second or was actually was actually technically it's my fourth company. You don't need one but That duck failed for very funny reasons. Oh, yeah, this is hilarious or silly like the first the first week, we had this amazing product, what went? Well, in my view, it was right, it was a fiber optic based system that actually was used to to turn on heaters to take ice off helicopter blades, you need to a wouldn't win helicopters and you know, obviously do ice forming on helicopter blades is really, really bad, depending on the type of ice anyway, it was a it was a piece of hardware. And for some reason I got picked to go to Boston. This is a this like 28 or something to pitch my idea in front of 100 requests, which would there would have been a lawyer firm, but with a lot of VC backing a lot of companies, there was a there was a lot of potential companies going to do that. So I remember sitting there and I had my little piece of hardware, it had my sheet with all this details on it. And I was listening to everybody present. And every single one of them was software companies, this was the.com thing. And they were to some of them were the most stupidest ideas you could ever imagine that but that wasn't the point. The point was, is they weren't getting funding these people were looking for 1.5 million 20. I learned straightaway, okay. Again, that was skate where the puck is, right. So it didn't matter, I had this great product, but to get venture capital funding, that was never going to happen, because it wasn't in that ecosystem at the time. So that was one really big learning lesson. And again, similarly, in the the second company that we did, you know, actually did work, but it wasn't again, it wasn't a high potential startup. So that was one of the reasons I changed to bio because you are basically in VCs, you know, they like to fund we're looking to fund you know, so you're thinking, Okay, I need to be in that in that area. Stokes bio was then the third company. And until we learn, okay, say okay, look, you know, this is what we're going to do, we're going to follow breaking science, we're going to use our own skills, I'm really careful about how we kind of positioned what what we did. And of course, you know, a lot of people said, we're engineers in, in in the biosciences, you haven't opened hell. And again, you just just ignore it, you know what I mean? And I think you ignore it, because you have so much fun doing it, it doesn't really matter. You know, what I mean, you're just really enjoying learning, and we'd love to PhD students, and, you know, we bring in collaborators, and, you know, to use that horrible word, but the journey, like was the you know, was, you know, that was as important as the exit and the final part of

 

Dusty Rhodes  12:33

it, but it is the journey, as you say, and what I love about what you're talking about, it's kind of like, you've given us two examples where you fell down, this isn't wrong with falling down, it's how you pick yourself up afterwards. Okay, so you fell down, once you fell down twice, you picked yourself up, once you picked yourself up twice, you went into the third one. Now, the third one was quite successful. And this is kind of you're very well known for Stokes was, you mentioned it, it's been a big part of your life, because they've kind of struggles commercial company and a university. And I don't understand how that works. So tell me about it.

 

Tara Dalton  13:06

Okay. So that, you know, yeah, so So, so myself and my co founder, Professor Mark Davies, so he was actually my PhD supervisor, and then, you know, we we kind of drifted apart, and then we came back together to, to do this. And again, the genome has been sequenced. And we're really fascinated with that. So we started a research group in the university. And you the advantage of starting your research in the university is, it's a very, it's a very gentle place to explore ideas, so that you're not giving away equity, if you make mistakes are, it's taking time that you know, for a long time, it wasn't, you know, the stuff we were doing wasn't working. And in an in a university environment, that's that can be tolerated a lot easier. And we had we had a number of PhD students, and interestingly, so actually, so we went to the SFI, even five times five times for funding and FBI wouldn't fund what we were doing, and that's okay, I get it, you know, we didn't have a history and what we were doing, and at the time, you know, reviewers would say, Look, you know, this isn't really that novel, etc. But engineering isn't supposed to be a hugely novel, it's supposed to take science and, and if you take, yeah, if you take a hero experiment that's done once you want to engineer it, so it's, you could do it 100 million times, you know, so that's kind of where we were coming at, and, and I can I get away as if i But anyway, I at that time, when I was like, Oh my God, you know, how are we going to get funding? What are we going to do now? Enterprise Ireland was, were really supportive of what we were doing, and they funded us. And I thought, okay, you know, what we'll do, we'll, we'll um, Bucha some publicity. So we did some publicity and and I contacted a publicist. And I said, Listen, you know, I think what we're doing is really kind of clever and interesting. Could you know, could we get some traction, just even on the Irish stage, not necessarily European or American. So It was caused and caught by the Irish Times, actually. And a VC saw it. And he approached us. And he said, When you spin this company out, can we be at the table, we'll give you 100,000 euros if we're at the table. And I said, look, let's forget that, let's just do it now. You know, I was so anxious. And you know, in some senses what I said we were a bit early. Probably. That's true. So the University of Limerick, and also, under the sea did a deal for our intellectual property, we did a deal for way to whole bunch of students. And we moved the company out of the university, I wanted it out to the university. So I wanted a real separation between what we did and do well, and what appealed to commercial aspect of what we were doing. And like the university, as I said, they were, they were amazing, they allowed me, myself and mark to remain as academics, okay, full time academics and to do the company. And that took a lot of creative thinking. And what we did is, they also, they assigned us our intellectual property, which means our intellectual property was owned by the company not licensed. And I know that that isn't done now. But it was such a really good thing for the company. It gave us huge freedoms later on and raising money and enjoying strategic relationships. So you know, I know that's not done nowadays. But it was it was great. So, so we ended up taking our PhD students into the company, thankfully, as they started to graduate. So we had this well, what's the word? I'm looking for conveyor belt of amazing, amazing people that we took into the company. And yeah, but you know, don't get me wrong. It was it was hard, because you know, we were new with this new what managing VCs knew what that relationships, they were raising money. And then finally, we got to strategic you know, for the the deal, the exit happened, and that was great. But it was it was tough, but fun. You know,

 

Dusty Rhodes  16:52

it's fascinating listening to you taking on this problem of having an idea and wanting to run a company to implement that idea, and the reasons why you did it. And it didn't work. The first time didn't work the second time, the third time it did work and to you, you had good partners and stuff like that. Eventually, you have to sell it, which is always you know, kind of heartbreaking. Did you make much?

 

Tara Dalton  17:11

Yeah, we did

 

17:14

it. Okay. So yeah, so we put a number on a Tyra Yeah, okay. Okay. Yeah.

 

Tara Dalton  17:19

So, so we ended up selling, so we raised about sort of maybe six, 7 million, and that we sold it for almost $50 million, which, which is a really nice return for everybody. Because if the company hadn't got had a really nice, simple cap table, it wasn't hugely diluted. So you know, it was good. It was good in that regard. So I think everybody did, did well.

 

Dusty Rhodes  17:40

Well, all I could do, I'm literally standing up and applauding. Good on you fair play, okay. Because it's brilliant. Because you follow that through and you worked on all of the problems and you had some success. Okay, as somebody that was great. And it was 2010, he sold us somewhere around Yeah,

 

Tara Dalton  17:55

then myself and Mark White to work for the company. The acquirers were like technologies that term proficient out. So we went, we took then a two year leave of absence to work with the integration of the technology into into which was, again, I got to work with a multinational for two years, which was really exciting. And that was still that was really different. And, you know, I teach my students, we do live, we do med devices, and we do like a Dragon's Den. So I teach them, you know, and one of the things this exact same thing you do with selling an idea to a VC, you'd sell an idea to your bosses in a multinational this is same thing, it's the same ideas. And so we, you know, we had that experience as well of kind of integrating the, what we were doing into, into a US multinational, which was, you know, which was, which was different, that's for certain.

 

Dusty Rhodes  18:46

So, as well as teaching and inspiring people in University of Limerick, still, you're also the CEO of ultra tech, as I mentioned in the intro, now, you're leading a team of over 20 engineers and scientists there to a layman like myself, can you describe what it is that you're working on?

 

Tara Dalton  19:01

Okay, so so I'll check it. I'm not a founder Valtryek there are two founders, one of the founders, I knew because he was founded, he founded his previous company, the same time we, I found his Stokes bio, and he was in the university as well. So and we were funded by the same venture capitalist, so we kind of knew each other. And then, you know, we kind of both he sold his company successfully, I thought line that we kind of got together. And he said he had this idea of, he's a silicon designers, electronics engineer. And he said, Oh, you know, could I do something with silicone in the bio space? And I was like, you know, it's really interesting. You say that, because there's been this huge explosion. So I know that that live technologies brought a secrecy company for silicone. I think they bought it for north of 600 million. Okay, so it was a huge acquisition. And there were some other companies that was nanopore, there was a few and I said, Juno's on the champ. I said, Yeah, you know, there's, there's an idea there. So he went away, and he kind of thought about it. And then no other venture capitalist said, you know, Tara, you know, you know Hold this space because, you know, I'd been in that kind of bio space, etc. And he said, You know what, you'll be on the board. And I was like, hey, yeah, absolutely. Because I'd been back in the university for a while I was doing some work on cancer stuff on stuff on heterogeneity of tumors. And I was like, Oh, I'm kind of feeling the itch again, now to do something outside of that. And so I said, Yeah, I'll be on the board. And then a week later, he goes, target you CEO. And I was like, Are you kidding me? I was like, oh, gosh, no, you know, and I said to my husband, I was like, Jeff, I said, Oh, God, this is Tony, you have to, you know, you have to like, so I was like, okay, okay. Okay, I'll do it. And so basically, what what it is that it's really compelling science. And it's so interdisciplinary, it's basically it's a methodology, or a product that can take that can detect any virus in a non clinical setting. Very importantly, it doesn't use an enzymatic step. So you would be aware, Okay, everybody, listen, he says, Beware of PCR, every, you know, if I was to tell everybody, there's like, three, four years ago, pre COVID, they look at me blankly, but now kind of people get it, right. So you know, what PCR is, you know, how the importance of it, and how, cuz it's such an accurate technique for detecting any virus from COVID, to flu to, you know, to HIV doesn't matter. But the trouble with PCR is, it's a technique that you can't really take outside the laboratory or the clinical setting. And so we've invented a way that can do that. And it uses a combination of, you know, really novel chemistry, biology, and micro fluidics, which is kind of white area, and silicon chip design. So it's really difficult. And it you know, it's been tough, you know, the technological development will just help. But if it wasn't taught me, it's not going to be worth it, right? Because you will say, well, then it is tough because it is so groundbreaking. And so it's going to change the world, in my view for for viral detection, in my view, but but it is, it is technically challenging.

 

Dusty Rhodes  22:06

You've mentioned several times, as you're always thinking about where the puck is going to be rather than where it is now. And when you talk about Ultra Tech, I mean, that was 20s, mid, mid 20, teens, whatever you were involved in that was it.

 

Tara Dalton  22:18

Yeah. Just prior to COVID. Exactly.

 

Dusty Rhodes  22:22

My point, right is because you got involved in this, and then COVID came along, and boom, your company is perfectly. Yeah,

 

Tara Dalton  22:28

it's so funny, because we wait a video we to do in 2000 2019, or just before COVID In November, we to do a presentation in Boston, and party me to make a video of what your technology does. And initially, we had on the video, this will this would be you know, suitable for pandemic management and etc. At that and Marty came up. The difficulty was we were our technology was too early for it. You know what I mean? Like, and when you get a crisis situation like that, what happens is, is you reposition old technology, because that's what you have to do, you don't really have the time to to invent something new. But what a crisis does is you reposition old technology. But then what it does is it makes people aware that oh my gosh, there's there's a need there, you know, there is a need for us to be able to, to manage pandemics in a much better way than obviously what we then what's happened. And there's going to be technologies that are going to enable that whether we get there whether we were in the race, I don't know. But we're definitely in with a chance.

 

Dusty Rhodes  23:33

I absolutely love how your brain works. Because seriously, because you think research development, innovation is very much key to you. You're kind of always thinking about the future. But you always seem to spot a gap in the market. And what I wanted to ask you is Do you even know in your own brain, how you are able to spot a gap in the market? What how do you weigh things up when you when you're looking at?

 

Tara Dalton  23:57

I think I think, first of all, I don't know whether I am or not, you know what I mean? I think that that remains to be seen. But anyway, I think it's because I generally, that's the broadness, this was not the deep dive person, like, you know, it's looking around you. So I've just gotten funding now for our next company, which after Ultratech and you know, and we were just doing the the early research now in the university, and it's on, it's on the immune system. It's on immunotherapies. And, you know, if I'm just asking you say, oh, yeah, okay, you get that because, you know, if you were to pick up the newspaper 10 years ago, you wouldn't read about immunotherapies you wouldn't think about it. Now we know we think about like the immune system, autoimmune diseases, allergies are our understanding about how we react to vaccines. immunotherapies for cancer, you know, that's exploded in the last 10 years. So again, we're going to need engineering behind that technology, you know, behind that science to support the growth in that area. So that's, you know, it's just it's just kind of watching and thinking that's new. Debrett's breaking signs really is where she wants to keep an eye on for me, that's what I keep an eye on. And then

 

Dusty Rhodes  25:04

when you see something that you think has potential, you look into it a little bit further. And then

 

Tara Dalton  25:10

you know, the the virus say, I mean, that's, that's kind of obvious if you though I mean, if you think about it, all the outbreaks that we've had no stars, you know, that you just know, and you know, it was going to happen. We knew it was going to happen. It was not a question of, of if it was, it was a question of weighty. Okay. I mean, you know, that's, that's 100% I mean, everything from the Spanish Flu guys, you know, it's just, it's just a matter of when, and we were lucky this time,

 

Dusty Rhodes  25:38

why are you so confident when you say that COVID Was it was a matter of when not if

 

Tara Dalton  25:43

it because there's been because others always outbreaks, there's always outbreaks, and all you need is the right conditions. So if you take something like, if you take a virus that is that, like kills people quickly, that is probably not going to spread much. It is something that spreads a lot, it's probably not going to. So all you need to do is just get that balance, right? Where a you know, spreads quickly, and it has a potentially devastating effect, that's going to happen again, of course it is, you know, and if you think about it, you know, how the world has changed global travel or interaction where something may have been contained. You know, I remember saying to somebody, you know, five years ago, I said, we will listen, somebody would use the word quarantine and in our lifetimes, and would hear the word quarantine again, you know, we were probably going up, did you ever hear the word quarantine in the 50s? You would have heard it hear when people had scarlet fever when people had people quarantined? Now, it's, it's, you know, obviously, we tried it, it's, you know, it's not really feasible. It's you know, so we need other ways of managing when these when these things happen. And it's got to be a combination of understanding and technology in my view. So

 

Dusty Rhodes  26:50

I think anybody in listening, I mean, I've my own ideas, my own radio broadcasting podcasting business about where it's going to be in 10 years time, there's engineers listening to it, and the guy, oh, my God, and she's right, because I know that in 10 years, time bump is going to be a problem, or this is going to happen again, or whatever it happens to be. If somebody is listening to you, they have a big, innovative idea in their head, but they just don't know how to move forward. What What would your advice to them be?

 

Tara Dalton  27:17

I think I think it depends where they are, you know, where they are in their we're in a physically working as well. And well, opportunities they have, you know, obviously, it's somebody's in a university there, you know, that's the that's the ecosystem, I understand. So I can, you know, very easily direct them. If somebody is in a multinational company, or somebody is not, I would have less understanding about how they would go about you know, about doing that. I think, regardless, ask for help. Everybody asked for help, go talk to people go talk to enterprise Ireland, go talk to lawyers, go talk to VCs, ask, and don't go say, I want one just say, What should I do? How could you help me? What can I do? And you'd be surprised? How many people will give you their time. And you'll be surprised at it? In my view? You know, we had we have top lawyers in Boston who did stuff for us pro bono, because they just think oh, yeah, this is really cool. We'll do that. And we'll be we'll make our money later on when they're successful. You know, there's a lot of people who will do that for you. So talk, go out there and share your idea.

 

Dusty Rhodes  28:31

I love the fact that I'm speaking to a lady who has sold a company for $50 million, and says that ask for help because it's what you did. And people were willing to step up. Isn't it amazing how Yeah, humankind

 

Tara Dalton  28:43

can even now no matter what you do, people come to me or I still go to meet with it. Okay, you know, I need help here are, I'm not sure. People who worked for me before and still do not work for me and outreach. I could work with me and Outotec and anybody, you start to build that community, and it's true, I will, I will call like, next PhD student or somebody I knows, crikey, I need help on that. Or they can call me and say, Tara, you know, to remember that you wouldn't give me an hour of your time. As like, yeah, of course you don't I mean, and I you know, I love it. So and people do love being asked for help.

 

Dusty Rhodes  29:16

That's brilliant advice, and I can't be overstated so much, how good that advice is and my own experience, I know that to be true. The other thing that I want to ask you about Tara is your approach to problem solving and again, thinking of an NGO saying I've got a brilliant idea and I want to go but it's too much oh my god, how do you know I have to get over this humongously big wall which I don't know how to get over how am I going to do it you're good problem solver what way do you break down that problem?

 

Tara Dalton  29:45

Well actually interesting. So I'm actually I'm a bit more the way you just like oh my god. Oh my god. Like John like that isn't They do jam via the site like dig, watch, scrape. Have you gotten into today? I was like, Yeah, I know. I know. I know. And it's like, and he would say, okay, you know, what can you do tomorrow? You know, stop borrowing Tobel it's got too much interest, you know what I mean? Just what can you do? And the person I worked Davies, who I worked with as well, he was really good. He never flapped he never let perfection get in hinder progress. And so I just say, Okay, let's just make progress. And and really, I had, but I, I have to be consciously aware of thinking, Oh, God, you know what I mean? What have we committed to? We signed the contract to do something like what have we done? Knowing full? Well, it that's going to be a really a hard ask, and then you think, Okay, nope, let's just, let's just put the head down. And don't think about it. You know what I mean? Literally just say, Okay, let's not have that hinder the small progresses, you don't have any so so yeah, but I would be more the way you described it, then I would be, you know, like auction, this is fine.

 

Dusty Rhodes  31:05

I've written down a sheet of paper here, never let perfection hinder progress. I'm gonna type that up. I'm gonna stick it on the wall. It's gonna stay there for six months.

 

Tara Dalton  31:13

Yeah, don't I mean, you know, to meet our, to our children, you know, children get on with it, you know what I mean? Rather than it will, because you can get this, if you see this huge problem, it's like, you just wrap it in the headlights, you just look at it and go and feel paralyzed. And then you just gotta go. Okay? No. And also, I think having people around you that you can see that too. There's a there's a guy I love listen to this. It's Simon Sinek. But he has his eight minute rule. And he says, like, you should have a team around you that, you know, for eight minutes, you could rant and that they're not instantly you know, sometimes you don't want somebody in solution space. You just want somebody to listen to you go like, Oh my god, oh my god, this is terrible. This is not going to work. What's going to happen that anatra and you give yourself eight minutes. That's it? And then it's over and over again. So So you know, I think I think you have to allow yourself that feeling and then say, Okay, push it away. Now, let's get let's let's get let's get on with it. You know, so, Tara,

 

Dusty Rhodes  32:13

I have to say like listening to you, and just chatting because I have a bit of an entrepreneurial spirit in me. And I have, I like to call myself a sound engineer. That's, that's that's how I get away with just presenting this particular thing. But like many engineers, I see problems and I want to fix them. And I want to make the world better. And I think you know, your success is amazing. And after listening to you for the last little while, you're now guarding my world. Okay? Well, this is it. Okay. That's what I wanted to ask you was, you know who people who are listening now who are inspired by you? What would you say to someone who's listening to us right now? Who does think you're an inspiration? Are you God? Are you a normal person?

 

Tara Dalton  32:56

I'm an engineer. I'm an engineer. Engineer. Those of us out there who do you know, who to all day see solve all these problems all the time? You know, and, and there's ones that artists zillion many, and I like, like Chad, when he was with this much better engineer than me, like, I'm always going to him with solving problems, you know, you know, Mark is much better. So yeah, you know, there's, I think I would say cheese your problem wisely. Often, in my mind of, for an engineer, they're often too focused on solutions, right, you solving problems. But if you want to, if you want to sort of have a impact, do that, choose your spend time choosing your problem, like, like when we were doing Stokes whale, like Mark and I spent two years in America watching what people were doing, and seeking out that landscape. So don't be afraid of taking time to figure that problem out. It'll be the solution. Anybody can do that, to be honest with you, like a lot of people if you give them a good problem, and you set the boundary conditions on that problem. And you say, okay, look, this is the kind of area that most most people weren't there salt can do that. I think that cleverness in my view, and is choosing the correct problem at the right time. That so that's what I would say, spend time doing that. And talking and socializing it and thinking of it and testing it, and arguing it. And that's why it's great to work with people because you get all that feedback. You know, it's like, if I say to you, look, I'm thinking of doing something there and you're like, why are silicones doing that? What's your angle are you know, I mean, don't be afraid to just let that argument be battered around a bit. And and it'll form much better outfits are sorry, I talk way too much apologies. Listen,

 

Dusty Rhodes  34:48

I can listen to you all day. Tara, I think what I was trying to get across was that what's inside of you and what's driven your success is inside all of us. It's an engineering in trait, and I just think listening to you and as I say, being inspired by what you're saying we can go off and we can just make our own lives a little bit better. So I just wanted to thank you very much for sharing with us today Dr. Tara Dalton, CEO of Altratech and Assistant Director of the Stokes Research Institute at UL Thank you.

 

Tara Dalton  35:17

Thank you so much. Appreciate it.

 

Dusty Rhodes  35:19

If you would like to find out more about Tara and some of the topics which we spoke about today you'll find notes and link details in the description area of this podcast right now. Also, if you enjoyed our podcast today do share with a friend in the business just tell them to search for engineers Ireland in their podcast player. Our podcast is produced by dustpod.io for Engineers Ireland. For advanced episodes, more information on engineering across Ireland or career development opportunities, there are libraries of information on our website at engineersireland.ie, until next time from myself Dusty Rhodes, as always, thank you for listening

From Engineer to Entrepreneur: Dr. Tara Dalton, CEO of Altratech

2023 was a ‘record breaker’ for wind power in Ireland, but have we got the resources to reach the government's goals for a renewable future?

Today we learn about some of the engineering problems behind Ireland’s long-term strategy for increasing wind power, the challenges caused by policy, regulation and mother nature, along with a huge career drive to get more people, including engineers, working in the wind sector.

Our guest is extremely passionate about Ireland’s renewable energy potential. Also a chartered engineer, he uses his many years of experience fighting tirelessly to help us make the most of our natural resources and meet our sustainability targets for 2030. He is CEO of Wind Energy Ireland, Noel Cunniffe.

Listen below or on your podcast player:

THINGS WE SPOKE ABOUT

  • How Ireland is leading the way and breaking records in wind energy generation
  • Innovative engineering work happening in Ireland’s renewable energy sector
  • Policy, planning permission, community engagement and other challenges facing the wind sector
  • Offshore wind and why it’s Ireland’s energy future
  • The Work In Wind recruitment drive and why engineers are needed

GUEST DETAILS
Noel Cunniffe is the CEO of Wind Energy Ireland which is Ireland’s largest renewable energy association and works with a wide range of stakeholders to build understanding and awareness of the benefits of wind and renewable energy. Prior to becoming CEO, Noel led Wind Energy Ireland’s Policy department in driving policy development across all aspects of the onshore and offshore renewable industry in Ireland.

Previously, Noel was the Renewable Integration Lead in EirGrid, the Transmission System Operator of Ireland, and worked across several departments including electricity grid planning and operation, and the design of the electricity market of Ireland. He is a Chartered Engineer with Engineer’s Ireland.

https://www.linkedin.com/in/noel-cunniffe-b34a1429

Engineers Journal AMPLIFIED is produced by DustPod.io for Engineers Ireland.

TRANSCRIPTION

For your convenience, we include an automated AI transcription

Dusty Rhodes  00:00

Right now on AMPLIFIED, we're about to find out how Ireland is setting new records for wind power.

Noel Cunniffe  00:05

I know this is probably very bonkers to think about. But if we didn't have wind energy over the past two years, our electricity bills would have been much, much, much higher than they already were.

Dusty Rhodes  00:19

Hi there. My name is Dusty Rhodes and you're welcome to AMPLIFIED, the Engineers Journal podcast. 2023 was a record breaking year for wind power in Ireland and very shortly, you will be amazed to hear how much electricity we actually generate here from wind. Over the next half hour or so we're hoping to learn more about the engineering problems behind Ireland's long term strategy for increasing wind power. The challenges caused by policy, regulation and Mother Nature, along with a huge career drive to get more people including engineers working in the wind sector. Our guest is extremely passionate about Ireland's renewable energy potential. As a chartered engineer, he's been working in the area for a long time and fights tirelessly to help us make the most of our natural resources and meet our sustainability targets for 2030. I'm delighted to welcome to our AMPLIFIED podcast the CEO of Wind Energy Ireland. Noel Cunniffe, how are you Noel?

Noel Cunniffe  01:16

Very good Dusty, thank you very much for having me.

Dusty Rhodes  01:20

So listen, tell me about the wind power, because when I heard this fact, I was flabbergasted how much of our electricity is generated from wind? Yeah,

Noel Cunniffe  01:29

it's something that a lot of people in the country don't know is that we're actually a world leader when it comes to the amount of our electricity that comes from wind. So Ireland's story wind energy began back in the 90s, our very first onshore wind firm was built in 1992. So it's been operational for over 30 years now. And over that amount of time from the early 90s. Right up until 2023, we've built up more and more onshore wind, we've started with offshore wind with a bit more to go there would today. Or I should say maybe even last year in total over the course of the year, over 1/3 of Ireland's electricity came from winter. And as you can imagine, it's very weather dependent. So in some times of the year, like in December, which has just gone by over 50% of Ireland's electricity during the course of December came from wind. So during the Christmas period while everybody was cooking their turkeys, binging Netflix, you know, making ample amounts of tea and hot whiskies. One in two times when you are boiling a kettle turning on your TV using your internet, it was thanks to wind energy. How

Dusty Rhodes  02:33

are we generating so much? Because I would imagine if we're generating half of it that there should be massive propellers all over the country. I don't see that all over the country. How are we generating so much?

Noel Cunniffe  02:44

Yeah, well, last year was also a kind of quite a unique year, because for the very first time for a couple of times over the course of the year, all of Ireland's electricity at certain periods came from wind energy, mostly sunny evening and nighttime. So as I mentioned, like the very first wind farm was built in mail in 1992. And it was really in the kind of mid 2000s, to the teens that we started to accelerate wind energy. So particularly kind of 2015 to 2020. And we're continuing to do that. So today to kind of get into some of the figures, we have just under five gigawatts of wind energy installed on our grid. So to put that into context, the peak electricity demand that we have in Ireland, over the course of a year is about six, maybe about six and a half gigawatts. So we nearly have all of our electricity demand that could be met at peak by wind energy today. And our goal then for 2030 is to try and move that onshore wind target from nearly five gigawatts up to about nine gigawatts. And then for offshore wind energy, we're really at a standing start with one very small offshore wind farm off the coast of virtual. And we have to go from that standing start up to about five gigawatts by 2030. So we have a lot of work to do. But thankfully, we've one of the best industries here in the world to be able to deliver upon that we've got some brilliant engineers, brilliant planners, brilliant, brilliant economists, they're working tirelessly on this. And then investment is really there to try and drive it on and deliver that wind energy goal for Ireland.

Dusty Rhodes  04:17

With all of this going on, it has been such a success, then, tell me how does wind energy work from an engineering point of view out as a word? I mean, where do you set up the farms? How many do you need? How big are they give me some give me some of the practicalities? Yeah,

Noel Cunniffe  04:32

sure. So I think when the sector was initially starting off, you needed quite a few turbines to generate, you know, relatively speaking, not that much electricity. So the original wind farms in Ireland were predominantly based on the west coast. So we're talking Donegall Mayo Carey, where there would have been that very strong Atlantic wind coming in. Typically they would have been located on the site of mountains or Hilda to try and again be exposed capture as much of that wind energy as possible. So the turbines are obviously spinning, then when the wind is blowing, that's then converted into electricity on site. So each of the turbines would have a generator within them. And then that turbine is then connected into the electricity grid. So the grid is, is pretty much the transportation system for how electricity gets from where it's generated, be it in a wind farm, or a solar farm or a gas generator, to then our homes and our businesses and our towns and our cities. So every single electrical device that you have in your house, be at your leisure, or your cattle, your your laptop, that's actually connected to the electricity grid in a direct path, right away through to every single wind farm in our country. So that's how the electricity grid is the heartbeat of how we we power Ireland and how we generate it. And then it's really the wind energy that helps to provide as much of that power as possible from indigenous domestic sources, which is zero carbon emitting, and ideally, kind of keeping as much of that revenue and money that's being put into the wind energy and I and the guests coming out of it, then within Ireland, that's the advantage compared to perhaps where we would have historically produced our electricity by importing oil and gas, you know, not only is that emitting carbon emissions driving up our energy costs, because we're so reliant on it. But it is also then that money is leaving Ireland and exiting and then going off to those countries that are producing prostitutes.

Dusty Rhodes  06:33

Tell me more about the physical side of it. Because you said wind farms on the side of mountains now I can understand because you're attaching these these huge constructions to the land. But then you mentioned several in the Atlantic Ocean. How do you put these into the Atlantic Ocean? Yeah,

Noel Cunniffe  06:52

so for onshore wind, they kind of Yeah, it started on the hills. I think the technology is probably moved on so much now that the turbines are so efficient that you can kind of put them in places where you probably weren't thinking about previously, and that includes in the sea. Ireland was actually again, one of the world's first developers of offshore wind energy. It was the the late Grace Eddie O'Connor, who's recently pastor, his company, SSE Airtricity, in the early 2000s, decided to go out on a limb and really try and see could we do something with offshore wind energy, and they built the first offshore wind farm in Arklow. Bay in Wicklow. At the time, it was the largest offshore wind firm in the world. So there's two different types of offshore wind firms. There's fixed bottom offshore wind farms recalled and then there's floating offshore wind farms. So, the technology predominantly today, including that one in Arklow is fixed bottoms, where the turbines themselves are fixed to the floor of the seabed, be it through piles or through other types of almost lattice tower constructions. And they can be deployed in depths that are out to about maybe 6070 meters deep. So around Ireland or East Coast and are so cost when you get off the get into the sea Leto. Our depths tend to go out for about maybe 12 Miles 20 Miles at that depth of you know 50 To 60 meters, so you can deploy the fixed bottom technology there. Once you get out further into the say the outline of the Atlantic or off the south coast tends to get deeper faster. But we do have the continental shelf which is a real advantage for us when it comes to floating offshore wind energy. So floating offshore wind energy is a technology which anchors to the seafloor using an anchor that you might see in a ship, for example, to put it simplistically, and then the turbines are on the water and kind of floating along with the waves and you can deploy them to a greater depth.

Dusty Rhodes  08:46

So would it work something like an oil rig in the North Sea? Not

Noel Cunniffe  08:51

too dissimilar, exactly, very similar type of technology minority tend to be again, depending on where you are. Europe has the advantage of shallower waters for a much greater extent so they can play fixed bottom in areas that we couldn't floating offshore wind energy is a technology that there's a huge amount of research going into it at the moment. Some of the best researchers in Ireland actually in colleges right around our coastlines are working on floating offshore wind energy, I present, I think it's going to be a really big technology for Ireland's future, particularly when we get into that kind of second half of the 2030s 2040s 2050s. It will be our predominant offshore wind technology in that type of time prep. Now,

Dusty Rhodes  09:30

we're talking huge numbers about what it's able to generate as an overall percentage of our electricity usage. Do you think that Ireland could ever be 100% reliant on renewable energy and just not use oil? Who

Noel Cunniffe  09:43

100% Definitely no doubt about that it will happen. I think a lot of the decisions that are being made today from a policy perspective are going to decide when that happens. I get asked a lot. What happens when the wind doesn't blow. You know, where does our backup come from? And then the short term, the answer is going to be gas generation. That's that's the least polluting fossil fuel that we have. That's what we should be using, we should not be using oil, we should not be using coal, unless it's an absolute emergency. But in the longer term you with different portfolios of renewable technology, so the wind blows differently onshore than it is offshore, for example. So if it's not blowing onshore, it might be blown offshore, and vice versa. So you those can kind of balance each other. And then similarly, for solar generation, you know, it's most windy in Ireland in the winter, when it's we have storms in the evenings are long and nighter obviously longer as well. So we don't have that much solar generation. But then the times when maybe it isn't as windy in Ireland is the come summer periods for We've lots of sun. And that's where solar generation can really help balance wind. So if you can combine those two types of technologies, and then the key thing is how you can store that energy over time. So Ireland is brilliant when it comes to rolling out battery energy storage as well. Again, it's probably an unknown success story that we have here, where we can store wind and solar energy for periods of about maybe it's up to about maybe 30 minutes to two hours at the moment, that's where the technology is. But more and more of that technology is moving towards multi hour, overtime, multi day storage. So you can and we will get to a point in time where wind and solar energy when it's windy and Sunny will be powering our country. And when it's not, we'll be relying on stored energy from renewables to try and generate that electricity, be it through battery energy, storage hydrogen or some other format.

Dusty Rhodes  11:39

Why is it only 30 minutes to two hours, because I'm thinking in my head, a much bigger version of a rechargeable battery that I would have in my home, okay, so I can recharge that battery, and it goes to whatever 100% And then I can leave it sitting around on a shelf for a couple of weeks, and then put it into a radio or whatever it is that I'm going to be using on it and it works. Why can you not do that with super big batteries for wind energy? Yeah,

Noel Cunniffe  12:07

it's a really good question. I guess the simple answer is that the engineers that ruin our power system in air grid and an ESB networks, we've got, again, some of the best engineers in the world, we're operating an island electricity grid, with pockets of renewable energy, I can't tell you how unusual that is, for all the electricity grid nerds out there like myself, it's brilliant. But one of the big challenges with that tends to be trying to respond to short term problems. So for example, if you're running your electricity grid, you constantly need to have the the supply of electricity balanced with the demand for electricity, that so our safe power system works. There's constant supply balance. And if you have a power plant that we trip off, for example, all of us are aware that, you know, in certain circumstances, our electricity might trip and we'd go to the fuse board and we'd see switched out. Power plants operate in a very similar manner where you might have a gas generator trip off the grid, for example. And that power needs to be replaced very quickly. And that's where the batteries come in. So our engineers and our grid have incentivized the building of short duration batteries to try and solve that problem. Now, the longer term batteries that you're talking about the kind of multi hour multi day batteries, that problem is now starting to be realized as something that we need to tackle. And the technology is starting to come there. I would say, you know, if you were tried trying to do this 10 years ago, it would have been quite expensive. Whereas now the technology is coming there, there's multitudes of different types, be it through traditional battery be a true hydrogen be a true kind of using what's called flow batteries, which are using liquid to try and store energy. So that technology has come in and again, by the end of the decade, we're going to have a lot of it deployed right around Ireland to try and help balance that supply demand issue to make sure that we maximize renewable energy. Can

Dusty Rhodes  13:56

I ask you about the cost of it sounds amazing. All right, but I'm just thinking of my ESP bill. Okay. So, you know, traditionally is quite high with tradition, we've been quite reliant on oil and gas. I know that in countries where they have nuclear power, the electricity bills tend to be cheaper with these wind turbines. Are we going to see an improvement with our bills?

Noel Cunniffe  14:14

We already are? It's a quick answer. So like, I know, this is probably very bonkers to think about. But if we didn't have wind energy, over the past two years, our electricity bills would have been much, much, much higher than they they already were. So everyone around the country homes and businesses have experienced the pain of the Russian invasion of the Ukraine and what that then meant for energy security in Europe and energy supply in Europe and Ireland's price was really dictated because of our reliance on imported fossil fuels. If you can just look at the energy ecosystem as a whole not just electricity, but heat and transport as well. We still import about 85% of all of our fuel And then from oil and from gas. And those price spikes were extraordinary wind energy helped to push the most expensive oil and gas off the electricity grid, we produce a report every single month, which looks at the amount of wind which was generated in the month previous, but also looks at them the price of electricity on the wholesale market, on the days when we had the most wind and the days when we had the least amount of wind. And what you typically see is that on the days, when we we have wind energy available, the price tends to be you know, half of that of the day when we don't have wind energy available. So Wind energy has been protecting us to try and minimize the impact of our of our bills, clearly, more needs to be done. And the more that we can roll out renewable energy, not just wind solar as well, to try and push off that fossil fuels make us less reliant on imports, more reliant on our own domestic supply where we control the price, then we're in for a win. And that's what I think we should be striving for. As a country.

Dusty Rhodes  15:57

If someone is interested in getting these reports that you produce monthly, are they available online? Anywhere? Is it just an internal industry thing, no

Noel Cunniffe  16:05

wind energy ireland.com we produce the reports every month, typically, there's there's usually reports in media on them, as well. So I think it's something that more people have become aware of. It's something that we're constantly trying to do to try to, I guess, promote the industry, like one of our biggest challenges over the next 10 years or so is going to be trying to bring people into our sector to try and deliver the objectives that we have. When it comes to onshore wind and offshore winds and the electricity grid and rolling that out further, we simply don't have enough engineers, we don't have enough planners, we don't have enough energy economists in the sector at the moment to deliver the targets that we have in 2030 and beyond. So promoting what wind energy does on a monthly basis is part of almost our long term recruitment campaign to train in, bring people in, be it people looking for new careers, or students in primary secondary students and thinking about what a successful career might look like for them in the future. listening

Dusty Rhodes  17:03

to you talk about wind energy, it all sounds amazing. However, a lot of people object if they find out that a wind farm is going to be set up in their area, what are their concerns? Why do they not like this? Yeah,

Noel Cunniffe  17:18

so I think we as a sector have learned an enormous amount when it comes to community engagement over the past 1015 years, I think we could have done better with engaging with communities in probably, you know, the 2010s, of what we've taken on board, a lot of that feedback, and that opposition. And what we're seeing on doorsteps today is a much more understanding. And I think we've gotten better at engaging with communities identifying what their concerns are, and then adapting projects.

Dusty Rhodes  17:50

What are the concerns? What What are they saying to you on the doorstep.

Noel Cunniffe  17:53

So a lot of the times, it could be things like, you know, related to scenery, or the impact of perhaps tourism in an area or just a general uncertainty around perhaps the noise of wind energy. But there's lots of evidence to show that, you know, from a health point of view, there is no impact when it comes to having a wind farm near your house. When it comes to noise I the current kind of noise guidelines that are there for the industry, a winter by needs to be quieter than a refrigerator outside your home. And then when it comes to tourism, there is multiple reports showing that zero impact on tourism and in fact, many wind farms now they're becoming tourist amenities. Because I know myself, I'm based in the Midlands, I have multiple wind farms that are near me, which now have community walking tracks, which have, you know, activities for kids playgrounds in their locations. And we really encourage people to go and please go and visit a wind farm and go and experience it and see it for yourself. Many of them are open right around the country. And when you take that kind of general sentiment towards wind energy, I think as we look at particularly what we've been through in the last two years, with the energy price crisis that we've seen, more and more people recognize that the solution to high energy prices, the solution to energy security and the solution to decarbonisation is domestically produced renewable energy and for Ireland, our best answer for that is wind energy. So we carry out a an independent polling of people around Ireland every single year to try and understand what their concerns are and what they perceive as the benefits of wind energy. This year, about four and five people are in favor of wind energy, and about one in 20 are opposed to it. So if you try to find anything in Ireland, where one in 20 people will not oppose something I would really like to see that. So I think those figures Yeah, it is rare, but those figures have kind of increased over time and gotten stronger and stronger as people I've seen the benefits of wind energy, and more people are probably experienced when firms in their area and the benefits that they can bring.

Dusty Rhodes  19:56

Is there anything in it for people who are living near wind farms and mean, is there a financial incentive? Or do they get free electricity or anything like that?

Noel Cunniffe  20:03

Yeah, like many, many companies are offering different things, there's a couple of things that are kind of mandatory called near neighbor payments. So there will be things that if you're located near a wind farm, there will be a payment associated with that. There's also a really good scheme that has been brought in by the government in the past few years called community benefit funds, where if you are a community near a wind farm, then there will be a fund created for you every single year. And then it's up to that community to decide how that money is spent. So, for example, in I think it was 2020, to about 4 million euro went into community benefit funds around Ireland, and that helped to pay for things like investment in GA investment in nursing homes, on top of all of that as well, again, something that a lot of people wouldn't be aware of is that all of these wind farms that we have in Ireland are paying annual rates to county councils. So there's many counties around Ireland that have 10 to 20% of their entire income for the year coming from wind farms and their location. So that's helping to pay for, for schools, for libraries for roads in all of these counties around Ireland. So again, there's a lot of hidden benefits there that people are not seeing. But it shows the overall economic benefit to Ireland, of producing our own energy if we can.

Dusty Rhodes  21:22

Let's talk more about the engineering side of things. What factors do you have to consider when you are looking for somewhere to build a wind farm? What are the kinds of things that goes through the head? Really,

Noel Cunniffe  21:35

really good question. So I would say originally, when wind farms were being looked at, it was all about where's the windiest areas and where's the, you know, the best wind speed and that's what led a lot of wind farms originally to be generated or created on the West Coast and on mountainous regions. More and more, though, because of the advancements in the turbine technology. Ireland is just so windy everywhere compared to other countries, you can kind of you could legitimately put a turbine anywhere, if you were only looking at wind speed. So I don't think that that's as big a criteria now as it used to be. So things that are important are things like the most important one currently is actually access to the electricity grid. So where is our electricity grid strong enough that you can connect a wind farm into it, and then your power can be sent out anywhere in the country. So more and more projects are looking at the future of our electricity grid, where projects are going to be to try and expand capacity there. And then they're trying to locate wind farms in those regions. So that's run onto it. For offshore wind, a lot of those decisions are now being made by the government. So we have what's we're moving towards what's called a plan lead system for offshore wind energy, where the government will engage in multiple consultation processes to do a lot of environmental screening assessments, and then identify areas of the costs these costs. So cost the west coast of Ireland for offshore wind energy to be developed. And then developers will participate in in competitive processes, be it through an auction system or something equivalent to then be selected as the company to build the wind firm in that government selected reach.

Dusty Rhodes  23:20

No, let me ask you in particular about offshore wind, you kind of believe that this is the big growth area or this is the answer why

Noel Cunniffe  23:30

100% This is Ireland's energy future. As I mentioned, we've only one small offshore wind farm in Ireland. At present, we're trying to develop about seven to 10 offshore wind farms in the next 10 years. So we have a lot of work to do there. A lot of people again, wouldn't realize this. But if you look at the total economic area that Ireland has available to it, we have a C area that seven times our land mass in our control. So Ireland is one of the largest countries in Europe when you take that into account, but seven, eight of us are underwater. And that creates a lot of challenges, but a lot of opportunities. And if you combine that large sea area with one of the windiest countries on the planet, are a capability for offshore wind energy is just incredible. Be that through supplying our own domestic energy supply, which is the the I guess the the first goal of that in the next 1015 years or so. But then by 2050, we are going to be a battery for Europe. We're going to be supplying electricity, not just for Ireland, we're going to be exporting that into Europe. We're going to be utilizing that clean energy to create new products, new manufacturing bases, right around the coastlines of Ireland. Now you can really see this being something that a lot of people are getting very excited about in the areas like Rosslare and cork in Wexford in Limerick Galway. There's a lot of investment going into our ports. There's a lot of investment going into our education ecosystems in those areas to try and make sure that we have the people ready to capitalize on the is and what it will mean for Ireland in the next 2030 years. It's a massive economic opportunity.

Dusty Rhodes  25:05

Another thing that we have to worry about when you're looking at our location is of course planning permissions, the bane of everybody's life. There's delays, I'm sure in the in the sector, how's that? How's it affecting your goals?

Noel Cunniffe  25:20

So the planning system is definitely the biggest challenge, I would say that our industry is facing at the moment, it tends to be with projects that apply for planning permission, it's the uncertainty of when those projects are going to come out on the other side, which is the biggest challenge, if you apply for planning permission today to be on board Panola. For example, there is a statutory guideline timeline in there of about 18 weeks that a project should be decided upon. But on average, it's more like 90 weeks when a project gets decided upon. So it's a significant time increase. What I think Ireland needs when it comes to unlocking energy independence and delivering more renewable energy is investment in our planning system, not in people and in resources and in skill sets. And it's not just in the likes of and more Panola, or local authorities than their planning departments. It's in the National Parks and Wildlife Service. It's in the environmental NGOs to help to decide how projects determine how plan permissions are determined for projects. I think when a lot of people hear me speaking about the planning system, they automatically think, Oh, they're just asking for a simpler, right through the planning system. That is absolutely not the case, the planning system gets decisions through it just gets them through at a really slow pace compared to what we need to be doing to be able to deliver upon our targets. So the more people that are in there that can help make decisions faster, be it positive or negative for one firm, the better. And I think it extends out just to the to the wind energy sector, like I think, like one big important thing for Ireland, they'd probably be like number two on the list of the challenges that need to be overcome is our electricity grid down investment there. So air grid and ESB networks have brilliant plans really good plans to try and upgrade Ireland's electricity system for 2014 for 2030 for 2014. But they're going to be running into this roadblock now very soon. So yeah, unlocking that planning system through more people, and through more effective policies to enable renewable energy I think is going to be important.

Dusty Rhodes  27:24

I was actually just about to ask you about the infrastructure. Because of so much energy has been generated by wind and has been put into our grid as it is it sounds like we could lead to overload. So what is it that they need to do to improve our grid?

Noel Cunniffe  27:36

So grid is is I think, traditionally been something that Ireland hasn't done great at in terms of accepting as a con as a country. Ireland's electricity grid began again, probably in the 1920s going up to the 1950s, huge investment in the 1980s in our grid and an early 1990s. And we had almost an overbilled of grid in the 1980s and 1990s. And that gave us headroom. And we've used all of that headroom over the last 20 years through our country growing our economic economy expanding through the rollout of renewable energy. We're really at the point now where we as a country need to get in, jump in and invest in grid again. And that means building overhead lines, underground cables, new substations, it is the the heartbeat of a thriving economy, and decarbonisation and ensuring that our lights stay on. So we need a grid. It's not just the planning system, that's going to be an issue there. I think it's political support. When you look back at plans that, you know, tried to build our electricity grid in the late 2000s. In in the teens, they really failed because of a lack of political support for projects progressing into the planning system and through a planning system. So we actually helped to establish a campaign last year which engineers Ireland are also involved in, and it's called build our grid. And it's trying to build awareness for the benefits of having a strong electricity grid and what that means for economy for decarbonisation for our security of supply. And the more people that recognize that we do need to invest in our grid, the better.

Dusty Rhodes  29:12

Can you give me some examples of specific physical infrastructure that we're going to need.

Noel Cunniffe  29:17

So apart from the turbines and the panels, I think you're talking about it is really getting into that overhead power lights, it is really getting inside all underground cables and a new electricity. This electricity substations, battery energy projects, also going to be really important. They tend to be shipping containers is almost what they look like. So they're, they're in an enormous footprint. One of the most interesting infrastructure projects that we're going to need as well, when you start to look outside of Ireland is our ability to connect to other electricity grids. So Ireland is currently what's called interconnected to Britain. We have one line joining just north Dublin into England. And then we have another one connecting Northern Ireland, Scotland, we're going to be recurrently, building two more represent another one connecting into Britain, our Connecting another one into France in 2027. These are huge infrastructure projects, multi billion euro projects. And they need to be delivered again by about 2030. So I think it's a bit of everything, there is huge amount of private and public investment that is going into this to huge transformation for what we need to see in our electricity system. But I guess the benefit of all of this is that we're going to have a clean source power, because the best way to decarbonize the heat and transport sectors is to put a plug on things, the more you can put a plug on all aspects of your life for your business, then the lower carbon is going to be so that means to plug in our transport, which electric vehicle electric bus, put a plug on your heating with a heat pump. And that way Ireland can decarbonize not just electricity sector, but also the heat transport sectors too, which is a big challenge.

Dusty Rhodes  31:01

And let me ask once again, about here in Ireland, when there is no wind in the summer, or solar when there is no sun ever. There's a word for that. When we don't have wind or sun, what is the word?

Noel Cunniffe  31:13

It's a German word. It's called dunkel floater. Where does that come from? Great question. I don't know the answer to that one. But, but it is it is often raised. So the idea behind it is it's a calm, cooled period where there isn't wind, and it's very cloudy, so there isn't much sun. And these types of periods can sometimes last for multiple days. And that's the real goal for people working in the you know, particularly the research side of the renewable energy sector, how can we power our grids or homes or businesses shoring those times using renewable energy, when we might not when we we won't have wind or we won't have solar available. So I think in the short term, it's going to be doing as much as we can with things like batteries, but then needing to rely on gas generation. And that's probably going to be the case for the next 10 years or so, in the longer term. The kind of the Great White hope, let's say for the power sector is is in hydrogen, and in what's called E fuels, so electric fuels. So hydrogen is quite interesting. You can use renewable energy to separate water h2o into its components h2, hydrogen and oxygen. And then you can use that hydrogen gas in the same way that you would current gas that we have in positive gas on our on our grid, so you can burn it in power plants, you can burn it in various devices, and the only output of that is not carbon emissions, it's its water. So that's what the kind of the goal is in the long term to move to that. Now that technology is a bit off. It's certainly not something that we're going to be deploying at a wide scale in the 2030 tight timeframe. But it is something that we should be looking into as a country and we are looking into we do have a hydrogen strategy. And you can then use that hydrogen to create other types of fields, be it ammonia, or different types of fertilizers that could be used again in other industries or tell power, for example, like sustainable aviation fuels to help decarbonize our aircraft sector, or even ammonia is being used and chipping at the moment too. So again, lots of progress to be seen there in the next few years. I'm sure.

Dusty Rhodes  33:26

Renewable energy is a huge growth area in Ireland from everything that you were saying. A lot of jobs, which, you know, is no surprise, where are the engineering jobs.

Noel Cunniffe  33:39

The engineering jobs are really interesting. So my background is civil engineer, but I transitioned into electrical engineering. And I would say you can find an engineering job anywhere in the renewable energy industry, be that civil engineering, where if you're looking to construct, say, a wind turbine, or a wind farm, and electricity grid corridor, and electricity substation, we are excellent in Ireland, when it comes to electrical design, we've got some of the best companies in the world that we're exporting abroad here. When it comes to electrical design. If you are a mechanical engineer, there's lots of really interesting problems and challenges that we're trying to solve with maximizing wind energy, solar energy, looking at things like how we deploy offshore wind energy off the coast of Ireland, and in floating wind in particular is a technology that we really need to get to grips with what a lot of the research centers are looking at at the moment. And then electrical engineers, again, we have some of the best electrical engineers in the world work on our power system in our grid, Denise networks in companies right around Ireland. So I couldn't recommend a career in this sector more to anyone that would like to get into it to help kind of promote the sector. We actually launched an initiative in October last year. It's called work in wins daata eak. And it's really geared towards people that want to perhaps try a career in the renewable energy sector or to second level students who might be filling out their SEO application forms in the coming weeks and thinking, how am I? What's my career going to be? So on that website, you can actually take a short quiz. And you can say, are you more analytical? Are you more into history? Are you more into English? Do you like working outside? Do you like working inside you like working with people? Do you like working by yourself. And then depending on what the quiz results come up with, it'll give you a selection of jobs that are available in the industry, and a number of college courses that are available right around Ireland to help you get into those careers. So it's something that we're going to be given a quite a big push on over the coming weeks. And hopefully, it'll attract people into our sector, because we need people. It's definitely the top of the risk register for a lot of companies in our sector. How do we get the right people in?

Dusty Rhodes  35:48

Give me the URL for that website again?

Noel Cunniffe  35:52

Yeah, so it's working wind.ie? Please do check it out, and promote it to anyone that you know that's in school or thinking about applying for jobs in the near future. There's loads of information on that website.

Dusty Rhodes  36:05

workinwind.ie, a very easy one to remember. I like it. Noel, I have to say, it's been a fascinating conversation with you today, because I've seen wind farms around and had a passing kind of wonder, you've just filled in so much. And it sounds amazing. And I'm just astounded at what we are producing at the moment through wind, and I suppose also solar and then also what the plans are for the next. I was about to say 10 years, but I'm mean 2030 is not that long away. It's only six years away. So I mean, it's very much happening and growing fast. And I'll tell you, that website is definitely going to be one that I'll be checking out workinwind.ie. Of course, if you'd like to find out more about Noel and some of the topics that we spoke about today, you'll find notes about what we were chatting about and other link details including contacts for note in the description area of this podcast. But for now, Noel Cunniffe, CEO of Wind Energy Ireland. Thank you for joining us.

36:59

Thank you very much.

Dusty Rhodes  37:02

If you enjoyed our podcast today, do share it with a friend in the business just tell them to search for Engineers Ireland in their podcast player. The podcast is produced by dustpod.io for Engineers Ireland, for advanced episodes, more information on engineering across Ireland or career development opportunities, there are libraries of information on the website at engineersireland.ie Until next time from myself, Dusty Rhodes, thank you for listening

Record Breaking Wind Power: Noel Cunniffe, CEO Wind Energy Ireland

Engineers are primed to think on their feet and solve problems in record times, but dealing with the weight of a whole country’s emergency call service requires lightning approaches and a ‘nothing is impossible’ attitude.

Today we dive into the world of the most important telecommunications operation in the country, the Emergency Call Answering Service (ECAS). We learn how the service operates in ways people may never consider and the contingency plans that help it weather any storm, or pandemic.

Our expert guest has been at the cutting edge of data and communications in Ireland since the introduction of the internet and is now Head of Operations with ECAS, Michael Kelly.

Listen below or on your podcast player:

THINGS WE SPOKE ABOUT

  • How Emergency Call Answering Service (ECAS) operates
  • Problem solving in an industry with 99.999% uptime
  • Adapting to weather and pandemic phenomena
  • Lessons learned from introducing the internet to Ireland
  • Why we shouldn’t fear AI and start seeing it as an asset

GUEST DETAILS
Michael Kelly - Head of Operations - Emergency Call Answering Service (ECAS)

Michael has extensive experience in the telecommunications industry including his role with PostGEM where he helped introduce the public internet during the late 80s/early 90s. He has also served as Director of the Internet Services Provider Association of Ireland until he joined BT as their Head of Engineering Planning & Design. Since 2012, he has been Head of Operations for the 112/999  Emergency Call Answering Service (ECAS).

https://www.linkedin.com/in/michael-kelly-a5312810/

Engineers Journal AMPLIFIED is produced by DustPod.io for Engineers Ireland.

TRANSCRIPTION

For your convenience, we include an automated AI transcription

Dusty Rhodes  00:00

Right now on AMPLIFIED the Engineers Ireland podcast, we get behind the scenes at 999 and hear how their engineers handled the biggest emergency of our time.

Michael Kelly  00:09

We brainstormed on Thursday afternoon. We had a prototype on the Friday morning. We proved the prototype Friday night. We built our production officers on Saturday and Sunday. And the first calls were taken from home Monday afternoon.

Dusty Rhodes  00:26

Hi there, my name is Dusty Rhodes and you welcome to AMPLIFIED the Engineers Journal podcast. In this episode, we're about to dive into the world of telecommunications and hear how an engineering mindset is vital to keeping up with operations in a fast paced industry. Our guest today has worked extensively in the area where his career has taken him from the birth of the Internet in Ireland to the last few years, where he's acted as the head of operations of the emergency call answering service with BT. I'm delighted to welcome Michael Kelly. Hi, how are you doing?

Michael Kelly  01:02

I'm great. Dusty great to see you. Thanks for having me.

Dusty Rhodes  01:08

Listen, can I start with the emergency call answering service, it's kind of something that we take for granted, you just dial 112 or 999. But a few of us very few of us understand how it actually works. How do you explain the service to people simply? Well,

Michael Kelly  01:24

I think everybody's familiar with the concept of dial 909, or 112. And you're put through to the emergency services, I think the majority people probably assume that it's a guard, call taker or a guard who actually takes the call. That's not how it works. And in most countries, that's not how it works. Generally, there's what we call a stage one service. And that takes the emergency call and determines with you the caller, what is the emergency service that you really need. And in our case in Ireland, that can be Garda, ambulance, fire or Coast Guard. So that determination is made, we gather some information, we also are gathering some technical information in the background that you wouldn't be aware of. And then that is passed as a package, the video, the data, the metadata, to the emergency service, and that you get the help that that you need.

Dusty Rhodes  02:19

I have in my imagination that people are making a phone call, you talk about gathering information that people aren't aware of are you able to take things like you know, could the location of a person's mobile phone or their number or where the area they might even be? While

Michael Kelly  02:34

like most things in life, it's about location, location location. If we can find you, we can help you. If we can't find you, we can't help you. It's as simple as that. So the technology has been improved, I suppose from 99 goes back to about the 1930s, where location would have been communicated verbally. But the problem with that is that the caller may not be particularly variable, or they may be completely unaware of where they actually are, or they have unfortunately met with such an incident that they no longer remember where they are. So to get over that technology has become even more important than actually getting an address or location from the caller. So over the last probably seven or eight years, we've improved our mobile communications, particularly such that how it works now for the majority of calls and the majority of calls these days, probably 75 80% of emergency calls are made on a mobile phone as opposed to a fixed limit. In the background, the handset is using various location technology is giving a GPS coordinates of exactly where you are. And in parallel to the call, we use SMS, where there is no record on the phone at all of us. But it's used to transmit and transmit continuously updated locations. Typically, the first location that we get is relatively inaccurate, it might be maybe 200 meters accuracy, but by the time we get the second or third one, it may be down to two meters accuracy. And that happens within 15 to 20 seconds.

Dusty Rhodes  04:18

First problem I can see coming up with this is GDPR and data protection, they're held to how do you get over that problem? Very,

Michael Kelly  04:25

very simple. There is an actual carve out in the data protection legislation, which basically says in layman's language, well, if this is an emergency, then all bets are off, and it's in your best interest that we're able to find you. Now having said that, we go to enormous lengths to protect that information. People probably assumed that you know, we just pass on the location willy nilly. No we don't. It's only passed to the emergency services. Occasionally we will get requests for call recordings and other info about calls. And it is only when people have satisfied the very, very stringent, most stringent requirements that our call recording might be released. And of course, it has to be strictly relevant to the person themselves.

Dusty Rhodes  05:12

Giving people help and getting them help fast and knowing where they are. I mean, they're all very important of what kind of levels are you dealing with? I mean, how many calls you get a day or across a year? How quickly do you answer calls, that kind of stuff uptime is another?

Michael Kelly  05:25

Yeah, uptime is another thing. I'll come back to that. to your first question. We do 2.4 million calls. So 200,000 a month 50,000. A week 6000 A day. Having said that, that isn't a complete answer. Because it's, I suppose I would say that emergency calls are extremely predictable. We're dealing with human beings worldwide. And they work in very predictable patterns. And that's an area that I'm very interested myself to share predictability of it is is quite fascinating. But 6000 calls a day, it probably folds to maybe five and a half 1000. During the week. As the weekends come in, it gets a little bit busier. And in particular than Friday nights, and Saturday nights would be the busiest of all. And clearly, Friday nights and Saturday nights can also fall into the small hours of the following morning as well. It also has a there's a little bit of a different pattern between emergency calls to police, our guard and to ambulance ambulance, the volumes grow through the day on a very, very gradual basis, peaking probably around 11 or 12 o'clock at night, whereas Garda calls would probably start to peak earlier in the day will be much more erratic, up and down. The other thing that's fascinating as well about it is that a guard a call from start to finish, and one of them one of our jobs is that we record everything and all data for evidence purposes for the courts and for for investigations. The guard call typically takes about two minutes, 120 seconds, the average ambulance call takes about six minutes. But with a very, very long statistical tail, we would have some cards that would go up to 2425 minutes. This could be for a number of reasons. Either there's a difficulty with finding the person, or actually there is a paramedic providing information or instructions to the call or or the the victim Unfortunately, while the ambulance arrives. If I'd say one thing about e commerce, it's all about data. It's really, really very statistically driven. I'm

Dusty Rhodes  07:38

fascinated to hear how you say that the calls to emergency lines are very predictable. It's not anything I would have expected you to said, Can you give me an example of that kind of predictability on on a call? Well,

Michael Kelly  07:51

I can tell you that the this if you like what I would call the safest time of the week, is about 1030 on a Tuesday morning. And basically how I would rationalize it is that everybody has either gone to work, or they've gotten they're already in school, or haven't gotten out of bed yet. But they're not going anywhere. Because actually the chief determinant of nine on calls, believe it or not, is weather. If the weather is bad, we'll get more calls. Now, that doesn't mean that more people are necessarily out and about, it just means that they're more likely to get themselves into a spot of bother more likely to have a car accident, they're more likely to trip, they're more likely to slip. And obviously, the more severe the weather becomes, the more accidents that are likely to have. Ironically, even though there are probably fewer fewer people out in the boat. The other way of looking at it is that and I suppose unfortunately, and this is not unique to our but in most countries in the world, Friday nights and Saturday nights are where people get themselves into the most trouble, probably the most severe trouble. And it's it's when response times by the emergency services tend to backup a bit. Now, I would say that emergency services are built around the peace. But during busy periods, there's always going to be some sort of a of a wait. But the job of Ecosse is to somehow ease the path through to the emergency services. And even if they are busy, and they're not in a position to answer that particular emergency call that we will do a decision to reassure the caller make sure that they don't title because, again, in a panic I think a lot of people's instinct is I'll hang up and dial again. Well, if you do that, you'd go back to the beginning of the of the queue. So our advice is always just stick with us. Listen to the instructions. We'll get you there.

Dusty Rhodes  09:51

Can I ask you that as well about uptime? It's a phenomenal statistic. What is it? What is your uptime guarantee? Our uptime

Michael Kelly  09:58

guarantee as well, first and foremost, some people say, Oh, well, it must be 100%. Well, as an engineer, I know that nothing is ever 100%. So what we commit to contractually, and I don't think this is a state secret in our contract with government, but it is what we call five nines, 99.999%. Now, that's a very glib figure. But the truth is to make that work, we have to duplicate replicate quadruplicate systems, so that we've got a huge amount of redundancy in the various systems. Basically, no one issue can take out the entire platform. But the bigger challenge for us is that the system itself, we we, we need to maintain it, we need to patch software, we need to replace hardware, but it's it's like the It's like that old adage about the 747 in the air, we're changing the engines without landing the plane, we cannot say to the public, oh, we need to do a big job on E casts. So I'll tell you what, we're going to take it down nine o'clock on Friday, but we'll be back on Monday morning. That doesn't work. So there's never a good time for us to do maintenance. So therefore we do, we're constantly working on the system round the clock, and making sure that our change control is absolutely state of the art engineering was so that, even if we do make a mistake, or if we have a problem, we can roll back without anybody realizing that there was ever a problem in the first place.

Dusty Rhodes  11:31

It sounds like you have your system and then the backup for the system and then a backup for the backup system. And then a backup backup for the backup system, which you know, I'm delighted to hear that but from an engineering perspective, can you give me an example of the kind of infrastructure that you have in place? Okay,

Michael Kelly  11:47

yes, we have two operator centers. So this is where call takers can take calls. We also have connections to them, they can also work from home, which is also part of our contingency in case, we have big storms or something like that. We have two data centers, we have to backup operator centers. And we have to backup data centers, all interlinked using multiple carriers by multiple telecoms companies. Some people think one, once they hear that BT operate this, that it's all BT telecommunications links in between all of the sites. And with that number of sites, it gets incredibly complex to make sure that we've got redundant paths, and resilient links and so on. No, we actually use every telecoms provider in the state. So we use ESB telecoms, we use IE Nash, we use air, we use BT in all honesty, and a couple of other players as well. And we use a variety of even within those telecommunications networks, a variety of different telecommunications protocols and techniques, so that we're not reliant on just one protocol, like IP or something like that. We have we have backups, little backups.

Dusty Rhodes  13:06

And tell me about the engineers that are in the organization because engineers play a very important role within the cancer organization, what kind of problems that they have to solve on on a regular basis, I

Michael Kelly  13:17

suppose the basis would be that they would be all IT specialists with a very heavy emphasis on telecommunications as well. But on top of that layered in, they would have skills in in software, but also a very, very good working knowledge of handsets, particularly mobile phone headsets. And you must remember as well that we've got to be able to support calls the highest level with the highest bandwidth that we could get from the humblest, oldest Nokia phone that somebody only uses once or twice a year, all the way up to the latest Apple and Samsung handsets. The other thing that we need to watch out for is software changes on the handsets, sometimes inadvertently, depending on the manufacturer. And I won't mention any names. But sometimes issues creep in with regard to emergency calls, that were actually designed to help the more ordinary run of the mill, cause a good example of a of this year was it was in the, let's say, the Android sphere. But it had an impact on all manufacturers of Android handset. So it wasn't a particular manufacturer, a change was introduced. So that if you picked up your Android handset irrespective of make if you pressed a number of times on the side and I don't want to specify the number for obvious reasons. If she pressed a button on the side of the phone a number of times it would automatically make an emergency call. Now that generated over about a year. I don't want to put a finger on it either but a shoe huge number of silent calls, calls that should never have been made. Because people didn't know when they might notice that that evening when they pick up their phone, and they see all these 112 calls, and that that was just basically down to a software change that was designed to help other issues within within the phone. As emergency services, we don't want it to be too easy to make emergency calls, we want it to be delivered. Okay? Because otherwise, you can have a situation where, you know, people literally walking down the road with the phone in the back of their jeans in their back pocket. It can it can ring emergency services. So it was well intentioned, but it went wrong. I suspect that problem generated probably a billion calls worldwide. Wow, it would have affected every country. Well, what I can say is because because of our engineers, I'm one in particular, I think we were probably the first country to identify what the problem was. And then in conjunction with, say, our colleagues and other in other European countries, and we do work very, very closely together. And because, as I say, dealing with human beings who do tend to behave in the same way, they use the same sorts of equipment to interact with emergency services. If we see a problem in one country, 10 to one, you're gonna see it in every other country. So we do cooperate very, very closely. So that's probably the best recent example that I can give you. I

Dusty Rhodes  16:28

don't want to dwell on this because it's over, fingers crossed. But when COVID hit, that was an emergency that was developing so fast, and everybody just had to run with it. I'm sure E. CASS was no exception. And everybody was told to work from home. How did you handle that problem?

Michael Kelly  16:44

Well, right up to that point, that was the middle of March and in that year, and I can't remember which year it is now, because it's all a blur. But up to that point we didn't have working from though there was never any requirement for us. And in fact, if I'm honest, Our preference would be to have people working in centers, because all the technology is there. And they have access to engineers. They have it. They're working in centers, which are designed to work 24/7 have generators, if there's a power outage, and so on, which is completely unlike our own homes. So I think it was a Thursday. And we said right, we need to build a remote working as solution. So we brainstormed on Thursday afternoon, we had a prototype on the Friday morning. We proved the prototype Friday night. And we built it or productionize it on Saturday and Sunday. And the first calls were taken from home live calls, not test calls, Monday afternoon. Now, I will be the first one to say that, you know, we work in in BT, which is, you know, really as an engineering lead company, I think if I had put out a request, let's develop that capability in normal time, it probably would have taken six months, because we would have gone through all of the things that you have to do in terms of testing. And, and so I'm not to say that we didn't do all that we just did a hell of a lot quicker, which much, much more focus. But we then moved over to a situation where very, very quickly, I think probably 70% of calls were taken from home. The other thing that we had to do, of course, is that staff were used to working with a workstation rather than a laptop, so would have had a purpose built PC, essentially in old money on the desk in front of them. So we had to we've we've about 6570 people taking calls around 24/7. So we had to procure 70 laptops plus spares at a time when everybody else was looking for laptops. Now luckily, I was able to pull in a few favors and BJs a big company. So we were able to get you know, access to certain stocks and so on. But that was the other worry, you know, it's one thing to get the technology right. But then are you actually will you have the tools to use. And I think that's probably where a lot of companies organizations probably slipped up well meaning in a well meaning manner, they were able to get the technology to do what they want, but it just kind of fell off the last part.

Dusty Rhodes  19:18

That was an amazing feat. And all I can think of is as you tell that story is this is why we need engineers in the world. Boom, boom, boom, problem solved. Tell me aside from COVID, because that is an exceptional circumstance. What would you say was the was the second biggest emergency that you've had to deal with in your time?

Michael Kelly  19:35

Well, I did say before that the biggest determinant of emergency calls, particularly when it gets out of that predictability phase is weather. And I will think back to the various storms that we've had on this one back in 2016. We've had some years where we've had maybe one or two kind of hurricane type storms and then over years we We've had maybe nine or 10 success weekends, where we've had really, really bad storms, that has an effect on the public because that, you know, there's going to be more accidents, even if they don't leave the house, they might fall down the stairs, and that that still creates challenges. But what it meant was the weather was so bad on these occasions. And don't forget that we had not got home working, or remote working available at that stage, we still needed to get people in sites. So what we did was we increased the number of sites. And that's when we, in addition to our two permanent sites, we brought in we built contingency centers, so that the centers were actually closer to staff. And then the other thing was, with great cooperation from our staff, I have to say, we, we said, Well, look, we might, we may have to work longer shifts, but we will put you up, we may even put you up in in centers, right with sleeping bags. Now actually, as it turned out, we didn't we didn't really have to go that far. But what we did do was we would put staff up in hotels next door, so that they didn't have to go home. And our only ask of them was look, bring a bag, we'll bring it back for, you know, five days or a week, we really don't know how long this is gonna go on. But we will, you know, a bit of, I suppose bit of thought goes into us while it's stressful at the time, and you think, Oh, how are we going to solve this problem? Nothing is impossible, if you set your mind to it. And that, you know, genuinely is our mantra is has to be that way. We can't just give up. So I think I think that would probably be the the other the other issue. Obviously, we've had technical challenges over the years. But generally, through a combination of backups, and so on, we've been able to overcome that. And the great Irish public wouldn't have even been aware, Michael,

Dusty Rhodes  21:51

you're very much at the cutting edge. If you want of technology. I hate that phrase. But you're dealing with Watson now, which is fantastic. And you're probably looking at what's coming in the near future, which is fantastic. Let me take you back, though. To many, many moons ago, when you worked with post gem, which was a section of on post. And I love I only learned this recently post gem stands for Global electronic messaging. That's how far back we go and pre email all those are pre texts or pre SMS or whatever, maybe. Can you describe to me what post jam was but also of key interest, the set up between them and Ireland's first internet service provider at the time? Ireland online?

Michael Kelly  22:31

Okay, yeah, well, it's a whole subject in itself. But to start with, with post, Jim, it was a subsidiary of, of unparsed, actually decentral as a as a separate company, abroad in people with I suppose a certain amount of it or telecommunications, background plus a lot of marketing, because it was essentially what it was set up to do was to try and develop a new market. And if you if you could cast your mind back to the very late 80s 1989. This is pre mail, or builds went in the post. And that's where on POS came in. But thanks to the foresight of of a couple of very, very clever people, even then they realize that hard copy as it used to be referred to probably wasn't going to be there forever. And the on POS needed to start thinking about the future. And it was it was certainly the first, I think, a pulse office in the whole world that started to think that way. It was very, very pioneering. But when we got the was all very well saying it was electronic mail was very much in its infancy. I think I had you know, I had used it in my previous IT career to probably, you know, communicate with a few other people and maybe with some some vendors, but it wasn't in general use. And it was also quite slow. You know, you didn't get an email instantly wait like we did today. But once post jam got up and running. Initially, I think our first service was people could send in communications like bills or RS circulars electronically. And then we would actually print them and put them into a letter. So it was electronic to hard copy. But it's amazing. That sounds ridiculous now, but it actually got people into the idea. The other thing that we introduced was Electronic Data Interchange, which was electronic to electronic. And basically that was sending purchase orders and invoices from one company to another, completely electronically. And using a set of standards that worked very well. But as become the precursor of what we know now, I would say even pretty much like if you were to go on the various well known websites and order books or whatever, whatever it is definitely the precursor of that. And then also the third service that we we introduced and was pretty much the precursor of electronic mail today. At the only difference was that it was it was a connection rather than to the intranet. It was connected to an A network of other nodes around the country around the world. And only people who were subscribed to those those services or don't note could send and receive emails, it wasn't completely open system like we have today, where you can send an email to someone you don't know or you've never you've never met. So with those three services in mind, they began to pick up traction, and people began saying, okay, and actually, we had a lot of visits from other post offices interested in what we were doing, and then to underlie that. And I suppose maybe this is something that I brought to it, I realized that in order to really make this work, we needed to have our own network at that time, due to legislation and licensing. And so really, the underlying telecommunications had to be telecom era, which as we know, was the monopoly back then. So we got the first value added services license, a value added services license allowed you to offer value ads over a telecom service. But then we went, we said, right, we will build our own data network, our own packet switched network. And that actually became the precursor to our our cooperation with Arvind online. So to answer your second question, Arland online, or IOL, was becoming very, very successful in the in the marketplace, there was a real appetite there for communications. And I think also as well, because we have a certain amount of time, we had a certain amount of insight into the demographics, Ireland was becoming more open. People were emigration, there was a lot of immigration, people needed to communicate. And, you know, instant communication was was what it was all about. And bear in mind, mobile phones were still expensive to you know, to ring somebody for five minutes, or even landlines for five minutes. Whereas electronic mail was free. And you could send as much as you wanted, you could set it say as much as you wanted to mommy or daddy, there were there were no limitations.

Dusty Rhodes  27:10

It was a huge time of change around then, and very exciting. And it was kind of like Ireland was dragging itself out of the darkness of the 70s and the 80s. And all of a sudden, I mean, we we were winning Eurovision, every year, that's what I remember the 90s. All right, and it meant we could do anything. And then we have the football. And we were actually at a World Cup, we could do anything. And then you start talking about this electronic mail, email and mobile phones were becoming more common, as you say. They were very expensive. It was an amazing time. And then Ireland online. I was working with to FM at the time. And I remember, you know, kind of because we were in the younger end of RT, it was myself and Barry Lange. were kind of interested in this internet thing and what it was all about. And then we started incorporating it as part of our programs. And then everybody then wanted an email address. And of course, we were using@aol.ie every day on on the air. And the story goes is that Bertie Ahern, who was T shock at the time was listening. And he went, What's that? I want one. And so that's that's it from my point of view in that I thought those kinds of Eddie, very early days of the Internet were quite heavy. What how was it from your point of view introduced the internet to the great Irish public.

Michael Kelly  28:23

It was really, really exciting times. I mean, very exhausting, very, very long days. But we were we really were making it up as we went along. You know, the pioneers and IOL Colin Greeley. And Barry Flanagan like we're real flagbearers for the whole thing. But what I suppose what we wanted to do was try and let them get on with what they were good at doing. And I think what post Shem brought to it was we were pretty good. We mastered the art of infrastructure, and also how we could we could post modems and so on out these days, you'd probably say, well, modem, why would you use a modem. But, you know, back then, the Internet was about getting a CD on that stuck to a magazine, and you'd stuck that CD into your PC. And it gave you a certain amount of software, which allows you to control a modem, which you have to use the home telephone line. And we it was it was quite slow, but it worked. In order to make IOL work and make it successful. We needed to have modems all over the country, because what we discovered very, very quickly was that someone in in Cork or Limerick, probably some of our listeners would say for obvious reasons, they wouldn't be prepared to die of Dublin. They wanted a local number. They wanted a local cork number or Limerick number and so on and so forth. And I think at the end, we ended up with 26 points of protests around the country in order to take in those calls. And we also had to build a fairly substantial backbone, network to form through all of that internet traffic, I think what made it even more exciting was that we just could not have anticipated the demand. As fast as we could put in infrastructure, it was gobbled up. So much so that I was dealing with. And at that time, most of them would have been Silicon Valley based companies that provided the equipment, they wanted to send us the very latest equipment, we'd be the first in Europe to use it, they might only have one or two been used maybe buy AT and T or America Online in the States, they could see that something was really, really happening here. And it was it was growing really, really quickly. And the other thing that we were able to do was because nobody had any real experience in this, we were recruiting from the universe, universities, just graduate engineers, guys that we guys and girls that we taught, you know, which would really enjoy this. And it just threw them in at the coalface and learn what needed to be done. And I can't say there was a plan, the plan probably changed every week. But it worked. And it it's it's one of the things that I'm proud of Southern way all career, I have to say. Because the internet now we moved from a situation where I think when when we went on post Bosch, Ireland online with post Sham, I think we was about 14,000 subscribers. Now there were a couple of other voted, but there was probably probably 25,000 Internet subscribers in the whole country. And that was in 9697. Now everybody use that ubiquitous, you couldn't do without it?

Dusty Rhodes  31:37

Do you have a particular story you'd like to share from that time?

Michael Kelly  31:42

Well, I do, I don't know whether it's a good story or not. But one of our struggles in Ireland online particularly was the connections to the internet. These days, people don't need to really understand how it all works. But back then we needed a connection to the outside world. And bandwidth are the pipes from Dublin to the rest of the world. Were extremely expensive. One stage I we had a 1.5 megabit connection to the outside world. Nowadays, people have, you know, I think over a gigabit into my home, just my house. So we were doing everything that we possibly called we were trading bandwidth with various providers, talking like in lots of money, like it was getting into the millions of pounds at the time. So one of the things that we did do was we we did a deal with a satellite company. Now everybody talks about satellite and you know, watch what Elon Musk is doing. And there's lots of satellite companies. But we had a headquarters on them Earth's for terrorists. At that time, we got special permission. And we did lots of licenses, because nobody was doing it to put this great big, huge satellite dish up on the roof. So Barry Flanagan and I got it working. And we said that we will look let's let's try it, you know before and we'll have it to ourselves, right? See what we can do. So Barry and I were up on the roof. This is a six story roof, where we probably really shouldn't debate to be perfectly honest. But we we plugged in a laptop into the back of it, just to see how it will perform. And it was it was going great and we tried different things. And then I pitched my arm and the laptop fell off the wall or word straight down onto the ground. It's fair to say it didn't work after that. Luckily, it didn't land on everybody. I

Dusty Rhodes  33:37

could just i All the picture in my head is just a pair of you looking. And then there's pure silence. jaws dropped pure silence. It

Michael Kelly  33:45

was it was the longest, probably 15 seconds of my life. Because a bit like Icarus, when things are going badly, time just seems to slow down. A

Dusty Rhodes  33:56

lot of what you're talking about Michael is you're talking about introducing the Internet to Ireland and satellite connections and a one five point 1.5 meg for the entire country. It's ridiculous when you think about it. Now. Another thing that we talk about all the time here, and we're very blase about it because we're one of the huge biggest centers in the world for it with Facebook and Google, Microsoft and data centers. They're everywhere. It takes 20% of the power of the country in Ireland goes just on data centers. You are the man who installed Ireland's first ever data center Tell Me More

Michael Kelly  34:32

probably some politicians would prefer that I had not done this but it yes it is true. I joined I became part of East that telecom as supposed to finish the the post Jeremiah Well story was sold to Dennis O'Brien, you may have heard of. So I moved into to ESA telecom and you know, there was there was a bit of a change around responsibilities and so on. So Oh, Dennis, as, as he did said, Well, look, are you looking for a challenge? Foolishly? I said, Yes. And he said, Well, look, one of the things that we need to do this this thing, data data centers, that's that's going to, that's going to be the next big thing. And I'll be honest, which I was skeptical myself, or really did what he said, but think your demand for this because, you know, it's datacenters are what's going to drive the internet. And I think up to that point, I certainly thought I didn't have as foresight sure, is foresight was that the internet needs lots of power and lots of space disk space, and it needs performance, these availability. And that that basically is a one line summary description of a data center. So he said, right, got to do this. So he said, I think we could get a building out and citywest, which was only really been built at that stage. Now, of course, a very mature business. But back then, it was it was nothing and it had no fiber or any of the telecommunications into its, which was what we really needed. So I think he said this to me at the end of November. And he said, I needed up and running at seven months. Now, I hadn't even seen the building when he said this, and the building was only half built. What that was the challenge. And it was, it probably was the most stressful period of my career. When we did it, by the end of June, with a very, very small team. We built a data center, it was the first of its kind, I did go and have a look at a couple of data centers in the States. I think we brought back some good ideas about it, particularly around availability, we hadn't been thinking about that. So generators was something that we spent a lot of money on. And we also had to fight tooth and nail to get telecommunications in from the various providers so that we could connect these these data service servers. And we got it up and running. I think we had our first customers running probably the month before, and probably about 18 months later was false.

Dusty Rhodes  37:07

Michael, I could chat to you all day. So just let me wrap up one or two little questions about new technologies. Because like everything you're saying, you you literally have been at the development end of everything right throughout your career. So AI is continuous learning. This is what I want to ask you about. I mean, it's not vital for engineers working telecommunications that don't mean is that something nicer is CPD something you should do? Is it vital for working in telecommunications in areas like that.

Michael Kelly  37:37

It's absolutely vital. I think when I started out my career, there was probably a very much of an emphasis on third level education. And it had, it definitely had its at its place. But however you were trained, or whatever you were qualified, and it was seen as a means to promotion. I think organizations are definitely a lot flatter now. And if you want to be really valuable to an organization may be having that master's degree or even a primary degree is not going to help you it gives you some of the tools to learn and maybe to be curious. But I think you know, CPD, getting short courses and technology is really, really valuable, you become much more valuable to an organization.

Dusty Rhodes  38:20

So it's going to ask you was how do you do? I mean, how have you done that CPD just to keep up to because you do you're right, you get your degree and you get on the first rung of the ladder. And that's it, your degree is worthless. After that. You need to keep educating yourself keeping up to speed How did you do at work in such a high level?

Michael Kelly  38:36

Well, the 1990s that is certainly the late 80s 19 1990s, even though we had the internet, and it was still an emphasis on books, and you would you would buy books, and you would learn that way. And you would experiment. Then something changed in the in the vendors, the people who sold the routers or the routers and all this telecommunications equipment, they realized that it was changing very, very quickly. And some of those got into training themselves. Good examples would be Cisco, with their certification schemes, relatively short courses, but they weren't internationally recognized. And I saw people so well, not only would it make them better at their job, but it made them internationally market. So if you know one of our young engineers, and suddenly did decide to go off to Australia or America, they had a recognised qualification. But I think that that's probably brought us up to maybe the 2010s. Now, I think it's it's almost going back. I think you do need the hard qualifications, like the masters and the bachelor's degrees. And so with the speed of change is so much that by the time of course comes out and more importantly is recognized. It's nearly out of date. So you've got to become a sponge. So to answer your question, I think I went from a very much a kind of a rigid book learning type of individual because that's what I was. That's what I was taught to maybe true the experience and so on that you've got to have your antenna, working all the time, operate as a sponge, soak up as much information as you possibly can. Some of its useful, some of it might actually lead you in a different direction that maybe didn't even know was was there. But that curiosity is something that that makes you valuable to the organization. And the more valuable to an organization, the more successful you will become.

Dusty Rhodes  40:32

Let me ask you a humdinger of an awful question. Just to wrap it up. Right. Right, because we haven't mentioned AI. I'm just interested for you who has been so successful, seeing things with potential and then seeing how they could work in the future and then successfully getting them there. You're looking at AI for the last year, we do you think AI will have us in 10 years time,

Michael Kelly  41:00

I think in 10 years time, I think it'll be slower than we thought everybody likes thick. Obviously, there's a lot of hype, I see it first and foremost, in the next 10 years as maybe an eight in your ear, whatever it is that you're doing. Say it could be anything from working in a contact center, it could be a programmer trying to write a difficult bit of code, almost that kind of help or coach in the ear. I see it as specially in them hectic areas. I don't know much about us, if anything at all. But a good example to me would be something like air traffic control, right? If an air traffic controller were to miss something, there's enough technology out there that you know, by tracking people's eyes on the screen, that the AI or some system feeding AI could say, I think he's missed that vital piece of information. Or let I think I should whisper this piece of information in her ear. It sounds incredible Bush a lot of the things that AI can already do were incredible, even five years ago. So I on the one hand, I think it will be slower. But I really do see it as as eight, I do think it will be transformative as well in certain industries. I think the first area where it could really transform is in contact centers, because it AI should be able to deal with different accents, and should be able to deal with different languages, it will be building up databases and other types of bases that are going to apply. And with just the laws of physics, you're able to apply that at the speed of light, either to a screen or you know, to generate something that you call out in the air of somebody, it to me it it has to be transformative. I don't think it's something to be frightened of. That's something that really annoys me. It's like all technology. But I think back probably 200 years ago, when the steam engine was invented, there were probably people given out about that as well. And it wasn't the be all and end all the steam engine transformed into something else. And AI and time will transform into something again,

Dusty Rhodes  43:18

I often see AI as being like the early days of the Internet, which we both experienced in the in the 80s and 90s. And it was the wild west of the Internet back then. Whereas I think we're seeing the A it's the wild west of AI right now. Michael, unfortunately, we've run out of time if you're listening and you'd like to find out more about Michael or some of the topics that we talked about today. There's some notes and link details in the description area of the podcast but for now, Michael Kelly, head of operations of the Emergency Call Answering Service at BT Ireland. Thank you so much for joining us today.

Michael Kelly  43:49

Not at all Dusty, it's been an absolute pleasure.

Dusty Rhodes  43:53

Do remember for advanced episodes of our Engineers Ireland podcast, more information on engineering across Ireland or career development opportunities, there are libraries of information on our website at engineersireland.ie. Also do share a podcast with a friend in the business just tell them search for Engineers Ireland in their podcast player. The podcast is produced by dustpod.io for Engineers Ireland. Until next time from myself Dusty Rhodes. Thank you so much for listening. Take care

The Secret Life of 999: Michael Kelly, BT

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