People Management Skills for First Time Managers

Open Course: Available on scheduled dates. Contact cpdtraining@engineersireland.ie or call 01 665 1305, or check our CPD Calendar here.

In-company Training: Click here for further information on in-company courses or email incompanycpd@engineersireland.ie for a customised quote

Course Overview

Stepping into a managerial role for the first time can be both exciting and challenging. This course is designed to equip new and aspiring managers with the essential skills to lead and motivate teams. Delegates will cover key areas such as effective communication, delegation, conflict resolution, performance management, and team dynamics. Through interactive discussions, real-world case studies, and practical exercises, participants will gain the confidence and strategies needed to transition smoothly into a managerial role. Whether you are leading a team for the first time or preparing for a management position, this course will help you build a strong foundation for success.

Course Aim

Managers will learn how to communicate effectively, motivate employees, stay organised and create a positive work environment while mastering conflict resolution strategies to address workplace tensions constructively. By understanding team dynamics and developing emotional intelligence, managers can also build cohesive teams, address challenges, and lead with empathy and effectiveness.

Course Programme

• Key communication skills you need as a manager
• On boarding and motivating a team
• Handling challenging conversations and situations with skill and diplomacy
• Time management techniques
• Identify different work styles for better productivity
• Building emotional intelligence EQ
• Conflict resolution techniques

Learning Outcomes/Objectives

Upon successful completion of this course, delegates should be able to:

• Develop essential communication skills to effectively convey ideas, provide feedback, and foster open dialogue within their teams.
• Implement best practices for onboarding and motivating team members to ensure a smooth transition, high engagement, and long-term retention.
• Handle challenging conversations and difficult situations with confidence, professionalism, and diplomacy.
• Apply time management techniques to prioritise tasks, delegate efficiently, and enhance personal and team productivity.
• Recognise and adapt to different work styles to foster collaboration and maximise team performance.
• Strengthen emotional intelligence (EQ) to build strong relationships, manage stress, and lead with empathy.
• Utilise effective conflict resolution strategies to address and resolve workplace disagreements constructively.
• These learning outcomes ensure that new managers will have the knowledge and tools they need to lead effectively, manage people with confidence, and ultimately contribute to the success of their team and organisation.

Who Should Attend?

“People Management Skills for First Time Managers” is ideal for individuals who are new to managerial roles, preparing to transition into a leadership position or professionals who oversee teams but lack formal management training.

Trainer Profile

Sonya Meekel MBA, MSc, M.A, P.G Dip.Proj Man, P.G Dip Ed, BSc Eng  C.Eng, M.I.E.I.

Sonya has over 20 years’ experience in the Construction Industry and is currently a lecturer in Technological University Dublin.  She has previously worked as a Design Build Consultant Engineer, and a Project Manager throughout her career. Sonya graduated from DIT with an BSc in Structural Engineering and has since continued her studies extensively.

The development of People and People management became an area of passion leading to her research for her MBA in the Strategic Imperatives of Soft Skill Training and Development and recently completing a level 8 in Business Coaching. Sonya areas of expertise are embedded in the world of Construction and Business.