ServiceNow, the digital workflow company, has announced the expansion of its Dublin office where it will create at least 300 jobs over the next three years as part of the company’s Europe, Middle East and Africa (EMEA) growth plans. The roles will primarily be engineering and digital sales focused, with select hiring across marketing, finance, legal and other corporate functions.
Opened in 2018, ServiceNow’s Dublin Intellectual Property (IP) & Development centre initially created 30 jobs, primarily across cloud operations, as well as other engineering and legal roles. With an already strong employee base in Dublin, Ireland, this expansion will quadruple the Dublin headcount to more than 400.
L-R: Mark Cockerill, EMEA and head of global privacy, ServiceNow, Taoiseach Micheal Martin and Martin D Shanahan, CEO of IDA Ireland
Creator of modern enterprise workflow
ServiceNow’s expansion is fuelled by its strength in the industry as the platform company for digital business and the creator of modern enterprise workflow that create great employee and customer experiences and unlock productivity.
ServiceNow delivered a market-leading 2020, significantly beating expectations across the board and bringing great momentum into 2021. In 2020, the company delivered over $4.5 billion in total revenues, representing 31% year over year growth.
The new roles, primarily in engineering and sales, will span from early in career opportunities to senior roles.
“We continue to see strength in our EMEA business and our hiring plans reflect our commitment to meeting the increasing demand in our business and being the digital transformation partner to our customers, “ said Mark Cockerill, vice-president, ServiceNow, based in Dublin. “Dublin is quickly becoming a central hub for global technology talent, and we’re looking forward to bringing more great people into our business as we continue to grow.”
Taoiseach Michéal Martin said “I am delighted to welcome the announcement of 300 new high-quality jobs by ServiceNow. This is a huge vote of confidence by an innovative company in Ireland’s tech ecosystem and talent base.
"The government’s mission in the coming months and years is to get people back to work and rebuild our economy, while at the same time ensuring Ireland remains well placed to thrive in the new green and digital economy of the future, with high quality, sustainable jobs.”
Martin Shanahan, CEO of IDA Ireland, said: “ServiceNow is one of the world’s fastest growing technology companies and its decision to add at least 300 jobs in Dublin to scale its business across EMEA, is a notable win for Ireland. This investment is very welcome, and IDA looks forward to continuing its partnership with ServiceNow.”
ServiceNow will expand its existing space at the Sharp Building in Dublin city centre. Available roles at ServiceNow’s Dublin site are listed at https://bit.ly/3sUQWi5