ESB Networks has won a Hexagon Safety & Infrastructure Icon Award for its visionary use of software to significantly benefit its customers, citizens and communities. ESB Networks relied on a highly bespoke geographic information system (GIS) to meet the specific, daily workflows required by its users. While it served the company well for years, the 25-year-old system was no longer supported and was hosted on ageing IT infrastructure. These legacy technologies posed a risk to the delivery of the company’s core business functions and services. Working with Hexagon Safety & Infrastructure and Hexagon’s partner Irish Mapping and GIS Solutions (IMGS), ESB Networks implemented a new GIS built upon Hexagon’s Intergraph G/Technology to support the planning, design, construction and day-to-day operations of its electricity distribution network. The Hexagon software serves as a single enterprise solution for the full life-cycle management of ESB Networks’ network assets, improving workflow efficiencies and integrating seamlessly with other business-critical systems. With it, ESB Networks has been able to successfully manage nearly 160,000 kilometres of electricity network, serve more than two million customers and improve the safety of its field crews. “We are a regulated monopoly so value for money for customers is an issue for us. We’re constantly looking for improved efficiencies,” said Marguerite Sayers, managing director, ESB Networks. “Our GIS system and our relationship with Hexagon are core to making sure that we can deliver on the promise we make to our customers.” “We are proud to partner with industry leaders ESB Networks,” said Steven Cost, president, Hexagon Safety & Infrastructure. “They represent the best in innovation-led customer and community service. It’s my great honour to present leading organisations with our Icon Award.”