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Eir’s Network Management Centre Site Visit (Booking required)

  • Date(s)
    Thursday, 28 March 2019
  • Time(s)
    6:00 PM - 7:30 PM
  • Venue
    Eir Network Management Centre, Unit 2022, Bianconi Avenue, Citywest Business Campus, Dublin 24, D24 HX03.

About the event

This event gives members a unique opportunity to see the operations of the eir Management centre at Citywest. eir's Service Management Centre (SMC) is focused on the proactive monitoring of and intervention on eir services and infrastructure and strives to maintain customer Quality of Experience (QoE) excellence at all times. The eir SMC utilises a suite of incident and event monitoring and ticketing systems to coordinate centre and field tasks on a 24 hour 7 day a week basis. The SMC collaborates with other utilities and government agencies during times of national service impact e.g. Storm Ophelia and the 'beast from the east' and seeks to maintain or restore service in the most timely fashion possible while acknowledging the environmental health and safety challenges which arise for example during yellow, amber and red weather alerts.


Free however booking is essential for this event. Please use the link provided.

Book your place now!

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CPD Record - 1.5 hours

Attendance at this event should be recorded as it can be counted as part of your overall CPD hours for the year.

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