Engineers Ireland

Course aim

This one day programme will help you understand the Principles & Best Practices of the Negotiation process, how to use a structured approach, and effectively communicate your position.

Overview

We all have to Negotiate on a daily basis in both our professional & personal lives, as the things we want to acquire, or achieve are commonly owned, controlled, or influenced by someone else. We need to reach mutually beneficial agreements with these individuals in order to achieve our goals. This is the purpose of Negotiation, applied either inside or outside the workplace. Negotiation is a skill, and as such it can be learned & developed.

Learning objectives

• Achieve an understanding of the Principles and best practices of professional negotiations.
• Develop a structured approach using a step-by-step process.
• Enhance verbal and non-verbal communication skills.
• Learn how to use and recognise different negotiation techniques and ploys.

Programme

• Understanding what negotiating involves.
• Why negotiations fail.
• Attributes of a good negotiator.
• How to improve your negotiation skills.
• A structured approach to negotiating.
• Communication skills (verbal & non verbal).
• Being assertive.
• Tips & techniques for negotiating. 

Trainer's profile

Phil Kildea is a trainer, and executive coach with 20 years training experience.
He works with clients from a broad range of industries and has delivered negotiation skills to a wide variety of clients within the private and public sectors.